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Clinical Informatics Lead

2 weeks ago

Calgary, Canada Alberta Health Services Full time

Your Opportunity:
Description:
The CIL will lead complex initiatives within CC’s Clinical Operations. The CIL will need advanced experience and exceptional knowledge of CC’s Patient Access workflows supporting patient registration (Prelude), ambulatory scheduling (Cadence), referral management (Referrals) and wait time measurement and management (Springboard). Advanced Lab experience consisting of a min of 2yr in a leadership role in Lab and knowledge of current Epic Lab workflows is needed. The CIL will be responsible for leading change management specific to the PA workflows. This role requires superlative clinical informatics knowledge and experience, strong leadership, and exceptional communication skills. It is critical to deal with and resolve politically sensitive issues, which could result in high impact to AHS. The CIL may take a coordinating role in recruiting CI clinicians (including physicians, nurses, lab techs, pathologists, clinical biochemists, microbiologists and allied health professionals) to participate on working groups. Experience leading meetings, facilitating working groups, presentation skills and the ability to work independently in a virtual environment while keeping to timelines, managing competing priorities, and escalating issues when appropriate are key attributes. The CIL is responsible for managing clinical informatics functions including assessing high-impact reports and measures and working with the clerical, operational and clinical communities to encourage CC’s use for improved clinical outcomes. CC’s requirements span the organization, as well as several external stakeholders, including academic institutions, physician and other clinician groups, associations such as the Alberta Medical Association, College and Association of Registered Nurses of Alberta, etc.
- **Recovery Alberta**:N
- ** Classification**:IT Proc/Chng&Rel Mgmt Srv Lev4
- ** Union**:Exempt
- ** Unit and Program**:Connect Care Clinical Operations
- ** Primary Location**:Quarry Crossing
- ** Location Details**:Eligible to work remotely within Alberta
- ** Negotiable Location**:Provincial
- ** Employee Class**:Regular Full Time
- ** FTE**:1.00
- ** Posting End Date**:22-JAN-2025
- ** Date Available**:01-FEB-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:2
- ** Shifts per cycle**:10
- ** Shift Pattern**:Days
- ** Days Off**:Saturday/Sunday
- ** Minimum Salary**:$36.72
- ** Maximum Salary**:$62.97
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
**Additional Required Qualifications**:
Proven project management skills (ability to lead, prioritize, resolve conflicts, maintain issues list) including meeting project deadlines are essential. Strong communication skills, critical thinking and demonstrated success working in both a virtual team environment as well as independently should be evident. Maintaining positive working relationships in the larger Digital Health team is key to being successful. Ability to actively and positively participate and negotiate solutions to resolve conflicts that arise. Ability to lead other IT and clinical op’s staff through complex discussions and negotiate solutions. Detail oriented and knack for probing for info to fully understand the underlying needs that drive how the system should be built. Ability to work in a team environment to build and maintain relationships with vendor staff and external consultants. Strong time management skills. Must have working knowledge of basic systems principles, theories and concepts and of the healthcare business. Critical thinking and ability to self-motivate while working independently with little supervision. A demonstrated pattern of continuing professional and personal development.

**Preferred Qualifications**:
Clerical or clinical experience in the ambulatory/OP setting. Although this is considered an office-based job, the profile and expectation of CC work takes significant psychological capacity. It also requires physical stamina given the expected engagement work that may involve travel, meetings at varied times/facilities (early days, evening, nights and weekends for 7.75/12 hours).