Wireless Retail Store Associate
1 week ago
**Job description**
We're currently hiring for **Sales Associates ( 1 Full Time)**with fluency in English to join our team to work out of our store located Malvern Town Centre
**Job Duties & Responsibilities**
- Assisting customer with their Wireless needs, such as purchasing a new phone, upgrading their existing phones or selecting a new plan
- Educating customers on various phone and plan options, including features, benefits, and pricing.
- Assisting customers with troubleshooting their phones or resolving any issues they may be experiencing with their services or billing
- Maintain a high level of product knowledge and services
- Conducting regular inventory counts
- Staying up-to-date on the latest technology and industry trends, as well as any changes or updates to the wireless service providers policies and plans
- Collaborating with team members and management to achieve goals and provide excellent customer service.
- Participating in training and development opportunities.
- Providing exceptional customer support to both current and prospective clients
- Receive and manage the inventory processes.
- Review sales reports on a daily basis
- Any other duties as may be assigned by Management
**Technical Knowledge & Skills**:
- Product knowledge abilities
- Strong understanding of customer needs and competition
- Exceptional influencing and relationship building skills
- Strong vision and analytical skills
- Strong negotiating skills
- Team Player
- People Skills
- Ability to work in a fast paced environment
- Well-rounded and tech savvy
**Language Ability**:
**Must have good verbal communication skills in English.**
**Education and Experience**:
- High School Diploma or Bachelor's Degree
**Salary**: $17.20 per hour + Commissions + Bonuses and Incentives/Employee Discounts
**Job Types**: Full Time; Permanent
**Job Types**: Full-time, Permanent
Pay: $17.20-$18.00 per hour
**Benefits**:
- Store discount
Work Location: In person
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