Diagnostic Imaging Assistant

**Position**:Diagnostic Imaging Assistant
**Department**:Diagnostic Imaging Program
**Posting ID**:4013
**Status**:Part-Time (x1)
**Role Level**:PG 04 ($26.20 to $32.77)
**Hours of Work/Shifts**:All Shifts (Days, Evenings, Nights, & Weekends); 8 hour shifts
**Site**:Mississauga Hospital _(Must be able to work at all three sites as assigned. The Hospital retains the right to change assigned work location to any other THP site either permanently or temporarily based on operational needs. As part of our commitment to flexibility and growth, you may be required to cross-train in at least one other modality to support operational needs across THP) _
**Posted**:August 13, 2025
**Internal Deadline**:August 20, 2025

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

**The location of any vacancy/position may be changed or reassigned as per operational needs**

**Position Summary**:

- Accurate collection and reporting of data to Diagnostic Imaging and the Emergency Department through EPIC,SECTRA pacs and SCM in a timely manner.
- Facilitate the administration & flow of diagnostic imaging studies for Emergency Patients and provide after-hours support to the entire hospital.
- Facilitating outpatient appointments within the Radiology department and other stakeholders as required.
- Supporting timely access to patient screening/reports and diagnostic tests along the care path.
- Maintain confidentiality and privacy, and ensure release of information is in accordance with policy.
- Collection of metrics information for quality / wait time purposes.
- Arrange patient transfers both internally and externally
- Provide communication and collaborate with patients, physicians, and multidisciplinary teams.
- Mitigate patient concerns stemming from imaging-related issues and communicate delay in exam performance,technical issues and/or reporting delays to staff and physicians.
- Identify critical cases and independently allocate appropriate resources and staffing (on-call teams)
- Communicate and document verbal reports from Radiologists to MRP and health care team, including escalating critical results when required.
- Access relevant and appropriate patient records including previous imaging and bloodwork as required
- Other duties as assigned by the Radiologists and ER physicians.

**Key Qualifications**:

- Completion of clerical / senior clerk training program or equivalent education and experience in a health career environment.
- Health related undergraduate degree an asset
- Previous experience in Diagnostic Imaging / Program setting an asset
- High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word & Excel and SCM
- Proven ability to work independently and within a multidisciplinary team in a high stress environment
- Previous experience using EPIC is considered an asset
- Proven ability to multitask and able to adapt readily to changes in workload demands.
- Ability to communicate effectively both verbal and in writing
- Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
- Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
- High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
- Patient care focused to deliver the highest quality of care to patients and families.
- Excellent attendance records required.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. _
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. _
- Trillium Health Partners is identified under the French Language Services Act._