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Front Desk Coordinator

3 weeks ago

Dartmouth, Canada Minuteman Press Full time

**Job Title**: Front Desk Coordinator

**Company**: Minuteman Press Burnside and Halifax - Printing and Promotional Solutions

**Location**: Burnside, 60 Williams Avenue

**Job Type**: Full-time

**About Us**: Minuteman Press is a dynamic Printing and Promotional Solutions company based in the vibrant Halifax Regional Municipality. We specialize in delivering high-quality printing and promotional products to our diverse clientele. Our commitment to excellence, creativity, and customer satisfaction sets us apart in the industry.

**Our Mission Statement**:Our mission is to provide customers with exceptional service and highest-quality products possible in a timely fashion and at a competitive price. We promise to listen to the customer and to help the customer achieve their business goals. We will always be there with honest, expert advice and quick, friendly customer service. Our goal is to meet and exceed our customers’ expectations.

We are currently seeking an experienced Front Desk Coordinator to join our team and be the first point of contact for our valued clients. As the Front Desk Coordinator, you are an essential part of the business. You have exceptional communication skills, the ability to multi-task and problem solve and excel in providing outstanding customer service

**Key Responsibilities**:

- **Front Desk Management**:

- Greet clients and visitors with a warm and professional demeanor.
- Manage incoming calls, answering customer inquiries and directing customers to the appropriate area or individual.
- Maintain a tidy and organized reception area.
- **Customer Service**:

- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Assist clients in taking payments, preparing and gathering orders and providing information on our printing and promotional products as needed.
- **Administrative Support**:

- Assist with general administrative tasks, including maintaining the ATS system, filing, and managing office supplies.
- Organize and prepare deliveries, manage the delivery schedule daily
- **Communication**:

- Effectively communicate with team members to ensure smooth operations.
- Relay important messages and information to relevant staff members promptly.

**Requirements**:

- Proven experience as a Front Office Administrator/Coordinator or in a similar role.
- Exceptional customer service skills with a friendly and approachable attitude.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.

**Preferred Qualifications**:

- Previous experience in a printing or promotional company is a plus.
- Knowledge of basic office management procedures.

**Salary**: $18.00-$23.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Ability to Commute:

- Dartmouth, NS B3B 0A1 (required)

Ability to Relocate:

- Dartmouth, NS B3B 0A1: Relocate before starting work (required)

Work Location: In person