Distribution Lead, Outbound Shipping

**Position**: Distribution Lead (Outbound Shipping)

**Department**:DC Operations

**Reports to**: Manager, DC Operations

**Location**: Oakville, ON

**Shift**: Night: Sunday - Thursday

**Status**: Permanent - Full Time

Plexxus is a not-for-profit shared services organization which provides value added services to its Member and Customer hospitals. Plexxus provides Logistics (Distribution, In-Hospital Logistics, Purchasing, Product Support, Accounts Payable), Strategic (Sourcing, Spend Management, Supplier Management, Contract Management, Innovation & Strategic Partnerships) and Support and Enablement (Information Technology, Data Governance & Management, Customer Relationship Management, Corporate (Human Resources, Finance), Customer Support services.

**VISION**: Plexxus is the leading shared service organization in Canadian healthcare.

**MISSION**: Plexxus relentlessly delivers value to its Members and Customers through service excellence.

**VALUES**: Excellence, Responsive, Accountable, Collaborative Plexxus serves a diverse group of hospitals consisting of specialty, community based, academic and research hospitals.

Plexxus Member hospitals include: Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, North York General, Sinai Health, St. Joseph’s Health Centre, Scarborough Health Network, Sunnybrook Health Sciences Centre, Michael Garron Hospital, University Health Network, and Women’s College Hospital.

Plexxus Customer hospitals include: Campbellford Memorial Hospital, Haliburton Highlands Health Services, Mackenzie Health, Oak Valley Health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, Royal Victoria Regional Health Centre, Southlake Regional Health Centre, and Stevenson Memorial Hospital.

We are recruiting a **Distribution Lead, Shipping** to work out of our **Oakville Distribution Centre** and be broadly responsible for the following:
**Accountabilities**:

- Provide functional and people leadership of shift:
Ensure a healthy and safe work environment for all employees and visitors in the Distribution Centre (DC)

Employee scheduling, with consideration to volume, statutory holidays and other fluctuations impacting scheduling

Resolution of day to day operational and personnel issues

Lead staff in following processes related to and independent of Warehouse Management System (SAP)

Ensure adherence to housekeeping standards

Facilitation of daily shift huddles and other employee meetings as required
- Independently lead shifts, ensuring all orders are processed and shipped to customers, adhere to established deadlines, take responsibility for building security and lock up at close of shift
- Input into reporting such as payroll hours, LPH statistics, shift and truck times
- Inform Manager, DC Operations in a timely manner of outbound issues, along with recommendation to mitigate issue
- When required, assist hourly staff with their work
- Assist the Manager, DC Operations with all outbound-related tasks
- Conduct Monthly Productivity Reviews with Material Handling employees
- Encourage teamwork within the team to ensure productivity targets are met or exceeded, using huddles and one on one discussions
- Motivate, coach, and train employees providing both informal (on-floor coaching) and formal job performance feedback
- Ensure agency and/or new hires receive adequate training and monitor performance to close any gaps
- Provide informal (on the floor coaching) to employees in the areas of productivity, accuracy, attendance, health & safety and attitude
- Provide just in time performance feedback on a formal basis when needed
- Flexible to work multiple shifts to backfill vacation or illness
- Critically evaluate environment and procedures and offer suggestions to increase safety and efficiency in the warehouse
- Other related duties as assigned

**Qualifications**:

- Minimum 2 years material handling experience in a fast paced, warehouse distribution environment, using leading-edge wireless distribution technology
- 3-5 years leadership experience for inbound or outbound function in a fast-paced, deadline-oriented environment

**Education**:

- Secondary School Graduation Diploma or recognized equivalent
- Post-secondary education in Business or Logistics an asset
- Licensed Forklift Operator’s Certificate

**Competencies**:

- Customer Focus: Genuine desire to meet customer needs and expectations
- Leading and Developing People: ability to provide strong and motivational leadership to staff in a team environment
- Team Focus: Highly organized, self-motivated team player
- Communication Skills: Required to ensure smooth running of operation and alleviate potential inventory issues
- Computer Skills: Intermediate computer knowledge in a Windows environment
- Technical Skills: Strong mathematical and literacy skills, complemented by excellent visual accuracy; good working knowledge of wireless warehouse management and radio fr