Program Support Assistant, Napanee

7 days ago

Kingston, Canada Addictions and Mental Health Services - KFLA Full time

**Job Summary**:
The Program Support Assistant provides administrative support to the Program Teams and agency psychiatrists. Incumbent is responsible for providing administrative and clerical support which includes records management, coordinating schedules, communication with team & clients and any other administrative services to support the delivery of clinical care that may be assigned.

**Knowledge, Skills and Abilities**:

- Strong interpersonal and communication skills.
- Excellent customer service skills with demonstrated ability to deal appropriately with sensitive situations and confidential information.
- Understanding of medical terminology an asset.
- Detail oriented with demonstrated editing and proof-reading skills.
- Demonstrated problem-solving abilities.
- Excellent organizational and prioritizing skills, along with the ability to multitask in a fast-paced environment and observe deadlines.
- Ability to compile, prepare and maintain detailed records and reports accurately and efficiently.
- Ability to work autonomously as well as collaboratively in a team environment.
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of $2,000,000 vehicle insurance. Incumbent may be required to transport clients.
- Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.

**Qualifications**:
**Minimum Qualifications**:

- Two-year Diploma in Office Administration.
- Two years’ experience in the administrative field, healthcare background preferred.
- Current First Aid and CPR certificates an asset.
- Crisis Prevention & Intervention training an asset.
- French Language proficiency considered an asset.

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