Business Analyst

**Job Title: Business Analyst**

**Status**:Temporary, Full Time, 37.5 hours per week
**Schedule**: Monday - Friday

**Salary**: This position starts at $75,000 per year and increases to $103,205 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

**Start Date**: May 20, 2025
**End Date**:May 20, 2026 (with possibility of extension)

**Date Posted**:April 23, 2025
**Closing Date**:May 7, 2025

**Purpose of the job**

We are seeking a skilled and detail-oriented **Business Analyst** to lead process improvements, drive automation, and implement data-driven solutions that enhance organizational efficiency.

This role will be responsible for leading requirements gathering, solution design and selection, and implementation of key business systems, such as a fee-for-service client management system and other critical platforms. The goal is to improve efficiency, accuracy, and compliance while ensuring seamless adoption by staff and leadership.

Beyond this high-impact initiative, you will also develop Power BI dashboards, conduct business analysis, and drive process improvements across multiple areas.

**KEY RESPONSIBILITIES**:

- Lead requirements gathering, solution design, selection, and implementation of key business systems, including fee-for-service client management systems and workforce management systems.
- Collaborate with cross-functional teams to assess business needs, identify inefficiencies, and implement scalable technology solutions.
- Develop and maintain Power BI dashboards and reports to provide real-time insights and track project progress.
- Gather and document business requirements, process workflows, and system specifications to guide implementation.
- Conduct data analysis to inform process improvements and decision-making.
- Manage and support project implementation, ensuring alignment with stakeholder needs and compliance requirements.
- Work within a unionized, non-profit environment, ensuring that system changes align with funding requirements, labor agreements, and organizational policies.
- Provide training and change management support to ensure successful adoption of new processes and tools.
- Communicate analysis results effectively to senior management, leadership teams, and stakeholders.
- Post-secondary degree in a related field (e.g., Business, Information Systems, or Public Administration).
- 3+ years of demonstrated experience in business analysis and project management, ideally in a funded non-profit and/or unionized environment.
- Demonstrated Experience leading requirements gathering, solution design, selection, and implementation of business systems.
- Proven ability to independently plan, prioritize, and manage complex projects and tasks in a fast-paced, ever-changing environment.
- Strong stakeholder engagement and communication skills across all levels of management, including executive level.
- Ability to translate technical concepts into actionable insights for non-technical audiences.
- Expertise in Power BI and other data visualization tools for dashboard creation and reporting.
- Proficiency in data modeling and SQL (e.g., writing queries, creating joins, and working with relational databases), or equivalent experience.

**Preferred Qualifications**:

- One or more professional certifications such as Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP).
- Experience working with client management systems and workforce management systems.

A criminal record check is required as a part of this process.

**APPLICATION REQUIREMENTS**:
**Additional Information**:
**About DIVERSEcity**:
**We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.