Floor Manager

Elevate Your Career in Banff with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.
We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations.
Join us and be part of a culture that values connection, adventure, and excellence.
Join The Keg Steakhouse & Bar - Lead the Nightlife at Caribou Lodge
Evenings at The Keg are more than just dinner — they’re an experience. Help us make them unforgettable.
The Keg at the Caribou Lodge is on the hunt for a dedicated and dynamic Floor Manager to lead our evening service and bar operations. This is a great opportunity for a hospitality leader with strong bar experience, a sharp eye for service, and a passion for creating standout guest moments.
**What You’ll Do**:

- Lead the evening team with confidence, energy, and professionalism — setting the pace for service and sales performance
- Keep service standards sharp by maintaining training materials and leading by example
- Support a premium guest experience, ensuring fast, friendly, and knowledgeable service every night
- Execute The Keg’s high standards at every turn
- Handle daily close-out duties, timecard reviews, and punch adjustments to keep operations running smoothly
- Enforce liquor regulations and health/safety policies in accordance with Alberta laws
- Jump in where needed — from shaking cocktails behind the bar to helping the team during peak service
- Take on additional tasks as needed to meet guest and business demands

**What You Bring**:

- 2+ years of leadership experience in a high-volume bar or evening service environment
- Deep knowledge of cocktail service and bar operations
- Proven ability to motivate, coach, and retain top-tier staff
- A guest-first mindset with a drive to exceed expectations and grow sales
- Calm under pressure and skilled in managing people, time, and shifting priorities
- ProServe Certified (or ready to obtain it quickly)
- A desire to grow your career long-term with an industry leader

If you’re passionate about hospitality, thrive in a fast-paced evening environment, and are ready to make your mark in Banff, we want to hear from you.
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff. Here are some highlights of what our team members enjoy:

- Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
- Opportunity to invest in our Employee Share Ownership Program.
- Eligibility for the employee home loan program.
- Food and beverage discounts at all BLC restaurants and cafes.
- Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
- Discounts on spa services, movie passes, and rental/retail goods.
- Participation in Leadership Days for ongoing professional development.
- Experience our hotels firsthand through our Complimentary Hotel Stays Program.
- A complete list of employee benefits are listed here.

If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.