Veterinary Client Care Representative/receptionist

1 week ago

Halifax, Canada Petfocus Bedford South Veterinary Hospital Full time

**Veterinary Client Care Representative/Receptionist**
**Petfocus Bedford South Veterinary Hospital**

**Halifax(Bedford), NS**

PetFocus Veterinary Hospital - Bedford South, is a unique facility with an open concept, Viewing windows allow our clients to see from the front door to the back door. They also facilitate an environment of collaboration and transparency and provide our clients with a sense of reassurance that their precious pets will receive excellent care.

Collectively our team offers over 100 years of experience with extensive and ongoing training Bedford South Veterinary Hospital thrive on being a fear free environment for all patients, this helps us maintain a high standard of veterinary medicine.

PetFocus Veterinary Hospital, Bedford South is also a Silver accredited AAFP Cat Friendly Practice®.

Our animal hospital is conveniently located at the exit of Larry Uteck Drive with the Bicentennial Highway, near Bayers Lake. Living and working in Bedford, NS, we are surrounded by beautiful natural landscapes and warm people, with a strong community spirit. Bedford is a suburban area that is about a 2-hour drive away from Halifax. We enjoy living in such a peaceful and welcoming region that was once named by Macleans magazine as the “Best Community to Live in Canada.”

We are looking for an experienced Veterinary Client Care Representative/Receptionist to join our fast-paced small animal practice.

**Job Description**:
Maintain and update client records in our practice management software

Manage referrals and patient follow ups

Communicating with our clients

Administrative duties

**Job Requirements**:
Be comfortable handling animals

Have excellent customer service skills

Experience in the Veterinary field

Ability to work well under pressure while remaining calm

Proactive and take initiatives to work effectively without supervision

Must be able to prioritize your workload and make fast decisions

Able to problem solve and multitask

Able to work independently

**Experience**:

- Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
- Veterinary Assistant Certificate(preferred)

**WHAT WE OFFER**
- Friendly and supportive work environment
- Mentorship
- Continuing education allowance
- Comprehensive benefit plan including medical/dental coverage
- Competitive compensation
- Opportunity to advance in your career and career planning
- Commitment to the community and to helping pets in need
- Competitive medical and pet supply discounts
- Canada wide internal transfer opportunities
- RRSP

We look forward to hearing from you

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

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