Foh Supervisor

**BLANCO CANTINA**
Welcome to Blanco Cantina, your fiesta HQ. As much fun as a trip to Mexico - just a whole lot closer. Whether you want to patio the night away or chill with your compadres, Blanco is up for anything. Our bright, colorful space, mouthwatering Latin flavours, dangerously good collection of tequila, and great taste in music are all the escape you need. Vámonos amigos

Our family of companies includes Blanco Cantina, Añejo Restaurant, Elephant & Castle Pub and Restaurant, State & Main Kitchen + Bar, and Original Joe’s. We never stop looking for unique individuals who can infuse our restaurant and corporate workplaces with original ideas, creative solutions, and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify) and a chance to grow right alongside us. By joining Blanco Cantina your future career opportunities are endless

**Job Title**
Server/Shift Supervisor

**What You’ll Do**:
You will report to the General Manager or Assistant General Manager **(this may vary from time to time depending who is on shift). You will:

- Maximize guest experience and restaurant profitability by creating a personable and comfortable environment for guests and maximizing efficiency and quality of service.
- Have a firm understanding of tequila and agave spirits.
- Lead on the floor always.
- Adhere to all company policies and procedures.
- Adhere to all AGLC regulations.
- Adhere to all government regulations regarding Labour Standards and Human Rights, ensuring a professional and safe working environment.
- Complete all tasks assigned to them by Management.
- Be responsible for achieving budgeted liquor COGs.
- Be responsible for preventing theft.
- Be responsible for promo and spillage.
- Be responsible for achieving FOH labour targets.
- Be responsible for ensuring restaurant cleanliness and passing both Health Inspection and Steritech audits with 80% score.
- Ensure all staff are trained up to company standard and all new employees receive the set 5-day training program.
- Be responsible for consistent and correct staff documentation and coaching.
- Be responsible for 60-day reviews of new servers and annual reviews with the General Manager.
- Ensure that all drinks are being prepared to the company’s specifications and standards.
- Ensure all food is prepared to company specifications and standards.
- Ensure all service standards are being met.
- Interact with guests to take orders and serve food and beverages.
- Actively promote upcoming events and building the brand.
- Live our core value: Taking Care of People.

**Who You Are**:

- You have your First Aid, Food Safe, ProServe, and ProTect Security Certifications, as well as a recent police check.
- You have a firm understanding of labour standards and human rights regulations.
- You have 1-2 years of bartending/serving/supervising experience.
- You are a genuine, personable, vibrant, and team-oriented individual.
- You pride yourself on your customer service skills, your ability to make people feel at home, your reliability, and your ability to “keep upbeat” even during the busiest shifts.
- You are solution focused and resourceful - you think on your feet effectively to find resolutions to situations.
- You manage time effectively through planning and multitasking without skipping a beat.
- You are a great communicator, both in person and on the phone/online.
- You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities.
- You might have future aspirations to be employed as Store Management or in our Corporate team.

Location: 1140 Kensington Road Northwest, Calgary, Alberta T2N 3P3

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- On-site parking
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)