Building Superintendent

You will be responsible for managing a High-rise apartment building, living on-site, and multi-tasking various roles at a luxury apartment building located in east Kitchener. A successful superintendent will assist the property manager in the maintenance and facilitation of building operations and serve as a liaison between property management and tenants.

**Responsibilities**:
**Cleaning/Maintenance**
- Ensure cleanliness of common areas & corridors with assistance from contract cleaning teams
- Prepare apartments for new residents, ensuring all items are up to high standards, PDI inspections and cleaning prior to new tenant move-in.
- Facilitate work orders and coordinating with property manager and perform minor maintenance in plumbing & electrical
- Facilitating repairs and working with contractors and tradesperson in smooth work order completion.
- Ensure building operations is consistent and all common area items are in working order on a daily basis.
- Respond to building emergencies as needed in a timely and prioritized manner
- Ensure the outdoor property grounds are free from any litter or debris including pet debris.
- Ensure garbage areas are kept in clean condition and garbage bins are picked up in a timely manner

**Tenant Relations/Administrative**
- Maintain a high level of customer satisfaction in all forms of communications with the residents
- Maintain positive and professional relations with tenants and building stakeholders
- Serve legal documents in accordance to the law as needed on behalf of ownership and management
- Assist property management and leasing team in filling vacancies as required.
- Maintain multiple log sheets and submit to Head Office on certain deadlines (i.e. and Supplier Visits, Health and Safety Visits - Police, Fire Department, Fire Log Sheets, Snow Removal/Landscaping Log Sheets, etc.)
- RTA - Be knowledgeable of the Residential Tenancies Act and other landlord and tenant legislation

**Safety**
- Ensure resident safety and security at all times
- Respond appropriately and professionally to emergencies
- Maintain fire safety logs and winter logs
- Ensuring all items in Fire Safety Plan and other safety plans are met weekly and monthly.

**General**
- Provide ‘on-call’ service to tenants and property management for emergency services.
- Maintain accurate stock control records
- Assist in the management, assignment, and enforcement of parking.
- Other duties as assigned by the Property Manager

**Skills, Abilities and Requirements**:

- High School of GED equivalent required
- 2-3 years property management or facilities management experience
- Maintenance and/or Cleaning Experience is an asset
- Experience in light renovation, plumbing, electrical.
- Display experience in strong customer service
- Intermediate computer skills (Microsoft Office, including outlook, Word, Excel, Teams and internet browsing skills).
- Experience with Yardi an asset
- Excellent written and verbal communication skills
- Self-motivated and independent worker with effective time management skills
- Handles pressure and able to delegate and prioritize accordingly
- Valid Driver’s license and access to vehicle (parking provided onsite)
- Ability to lift up to 50lbs

**Other benefits**
- On-site housing options
- Flexible work schedule
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week and on call as required

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay

Work Location: In person