Animal Services Officer

Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let’s grow together.

What You Will Get To Do

Reporting to, and under the direction of, the Supervisor of By-law and Animal Services, the Animal Services Officer is responsible for providing excellent and efficient customer service in all aspects of the operations of Animal Services. Specific duties include, but are not limited to:
- enforcement of all applicable Animal Control By-laws and provincial legislation;- humane capture, control and emergency care for wildlife and domestic/exotic animals;- the care and well-being of animals housed at the municipal animal shelter;- providing education, advice and assistance to the public;- general administrative duties;- maintaining the municipal animal shelter in a clean and sanitary condition; and,- other duties as may be assigned.

Who You Are

Our Animal Services team is looking for a self-motivated, solutions-oriented team player. You convey your thoughts clearly and concisely, both written and verbally. You listen attentively and ask questions for clarification and understanding. Using sound judgment, you demonstrate tact, diplomacy and sound discretion when working with the general public on issues of a sensitive and potentially controversial nature.

You’re always happy to learn new things and to help build a working environment that encourages and cultivates new ideas. You foster a collaborative team environment among co-workers, and work well both independently and as part of a team. You solve problems by identifying, gathering and processing relevant information to determine possible solutions, evaluate them and make recommendations.

What You Bring To Our Team

As the successful applicant, you must possess:
- a post-secondary diploma from a recognized community college in police foundations, law and security administration, veterinary technician, or justice studies or an undergraduate degree in justice studies, criminology, animal behaviour/sciences and welfare;- possess a minimum of three (3) years of related law enforcement and animal care experience;- working knowledge of by-laws and related legislation;- working knowledge of the care, behaviour and keeping of animals;-
- the ability and willingness to respond outside of regular working hours on an “on-call” rotation.

What We Offer You

Salary Range/Hourly rate:
$39.38 - $49.21

Hybrid information:
Mobile Frontline

Hours:
Flex hours, including days, afternoons, and nights, forty (40) hours per week. Shifts may be scheduled between the hours of 12:00 a.m. and 11:59 p.m., Sunday to Saturday.

Closing Date:
September 15, 2025

Our commitment to Inclusion, Diversity, Equity, and Antiracism
At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the