027 - Payroll Support - Finance

**POSITION TITLE**: Payroll Support
**PROGRAM**:Finance
**UNION**: Excluded
**SALARY**: $50,355 - $62,944, depending on qualifications and experience
**TYPE: Permanent Full Time, 1.0 FTE**
**SCHEDULE**: Monday to Friday, office hours - flexibility with start and end times. Hybrid working environment - mix of working at home and office (days to be negotiated, some aspects of the job require office attendance)

**START DATE**: As soon as possible

**ABOUT US**

RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.

**DIVERSITY**

RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

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The Payroll Support position will process payroll and maintain the employee database regarding salary and pay, along with the payroll department's responsibility for benefits administration and other administrative tasks. The position reports directly to the Manager of Payroll and Benefits.

**POSITION ACCOUNTABILITIES**
- Assists with confidential, timely and accurate processing of payroll for all hourly and salaried employees
- Maintains employee information, scheduling and payroll system
- Responsible for excluded staff scheduling and assists managers in union staff scheduling
- Responds to employee payroll support tickets providing information and resolving discrepancies, and escalate more complex tickets to Payroll & Benefits Manager
- Preparation of records of employment and assists with the provision of other payroll and benefits reports
- Responsible for providing wage information for any type of claim process (including WorkSafeBC, ICBC, HBT/LTD)
- Responsible for administering the union and excluded employee benefits programs

**ADMINISTRATION**
- Liaises with internal and external stakeholders. resolves problems, and responds to requested information
- Performs related projects or duties as assigned
- Filing for payroll and benefits documents

**QUALIFICATIONS**
- Two years of post-secondary training in a relevant field
- Completion of CPA Payroll Fundamentals 1
- Recent, related experience of four years - minimum two years of payroll experience in a unionized environment
- Proficiency with Ceridian (Dayforce)
- Experience in benefit administration
- Excellent computer skills in MS Office and its suite of products
- Non-profit accounting experience, an asset, or other experience in a non-profit organization (in any capacity, as a volunteer or staff)
- An equivalent combination of education, training and experience may be considered

**COMPETENCIES**
- **Financial Acumen**_
- Possesses working knowledge and understanding of the legislation, practices and procedures of payroll and benefits administration
- Ability to work with a high degree of accuracy and attention to detail
- Accuracy with mathematical and financial calculations Page 3 of 3 Problem Solving/Judgement
- Strong analytical, Investigative and problem-solving skills - Ability to analyze, draw conclusions and take action as required
- Self-directed; able to anticipate and act on needs before they arise
- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
- **Communication**_
- Highly professional and exercises sound judgment, discretion and confidentiality
- Champions positive working relationships with internal and external stakeholders
- Listens well and encourages open exchange of information and ideas using appropriate communication
- Ability to communicate effectively, both verbally and in writing

**Personal**
- Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
- Self-aware; understands personal assumptions, values, principles, strengths and limitations
- Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
- Takes responsibility for personal actions, performance and health
- Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction
- Demonstrates anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples

**REPORTING RELATIONSHIPS**

**Reports To**: Manager, Payroll & Benefits

**Works Closely With**:Payroll Support, Accounting Support & Finance, Human Resources, Program Le