F&b Reservations Agent

7 days ago


Halifax, Canada Freehand Hospitality Full time

**About Freehand Hospitality**

Freehand Hospitality operates several unique chef-driven restaurants and bars in the Queen’s Marque district on the Halifax waterfront including, Mystic, ToriDori, Drift, Bar Sofia, Café Lunette, Peacock, Daryâ, and Salt + Ash. Freehand's diverse portfolio showcases a wide array of cooking styles—from upscale Maritime dining to casual Latin fare—along with warm and genuine hospitality.

**What you will be doing**:

- Providing direction, information, and assistance to guests through detailed explanations of our properties
- Efficiently managing and process restaurant reservations, ensuring accurate data entry and confirmation
- Managing modifications or cancellations of reservations, ensuring a smooth process for guests
- Work closely with restaurant managers and staff to ensure seamless communication regarding availability, special requests, and preference

**The person we are looking for has**:

- A passion for creating memorable guest experiences
- Experience in fast-paced hospitality
- Excellent attention to detail
- Strong communication skills
- Demonstrated ability to effectively manage difficult guest engagements
- Strong data entry and computer skills
- Strong prioritization and problem-solving skills
- Working knowledge of Open Table/SevenRooms or other similar softwares is considered an asset

**What’s in it for you?**
- Competitive salary
- Comprehensive extended Health & Dental benefits
- Access to our gym and fitness facilities
- 50% dining discount at Freehand locations
- RRSP Matching

A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays

Work Location: In person


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