Associate, Bpo

1 week ago

Halifax, Canada MUFG Investor Services Full time

Company Description
**About MUFG Investor Services**:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG - one of the largest banks in the world with $2.8 trillion in assets - we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

LI-Hybrid

**Job Description**:
**The MUFG Business Process Outsourcing Team (BPO) performs outsourced middle office/trade support operations for investment managers. Our client’s partner with us by outsourcing internal operations to the MUFG BPO team, leveraging our expertise, and freeing up their in-house resources, allowing them to stay focused on their primary investment objectives.**

**Role of the Associate is to complete daily tasks that are derived based off the service offering negotiated with the client. Often the daily tasks will comprise of use of multiple systems along with completion of different deliverables.**
- Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement
- Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers
- Prepare/Review daily cash forecasting and other client reporting requirements
- Support trading operations between the front and back office, from post-execution through to settlement
- Liaising with banks, brokers and custodians to ensure smooth service delivery to customers and completion of deliverables
- Respond to all client queries through communication directly with client operational staff on a daily basis
- Input wires at custodian with high accuracy
- Maintain and update process documentation

**Qualifications**:

- University or College business degree with a concentration in Finance or other applicable business areas
- Relevant designation in accounting, finance, or management is an asset

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

**MUFG is an equal opportunity employer.

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