Retention Manager

2 weeks ago

Oakville, Canada Oakville Honda Full time

Dilawri Group is now actively searching for a **Lease Manager **to join the team at **Oakville Honda**.

**ABOUT US**

Dilawri Group of Companies represents 79 dealerships nationwide with 22 dealerships in Ontario Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

**TOP PAY for TOP PRODUCER**
- Have experience in automotive lease retention experience
- Are in possession of an OMVIC license
- Have a clean driver's abstract
- Enjoy and appreciate Honda engineering and performance

**Responsibilities**:

- Follow up on all leads from a variety of sources
- Meet individual and department goals
- Promote new business and contribute to the company’s customer base by sourcing new customers through prospecting and referral networks
- Providing a superior experience for our customers in order to exceed their expectations
- Demonstrating a high level of product knowledge, including participating in product training available
- Set goals for each month’s productivity; plan and organize how to reach those objectives
- Maintain strong knowledge of all vehicle models

**Qualifications**:

- Effective negotiation skills, with the ability to make sound decisions
- Ability to build and maintain rapport with customers
- A passion for customer service
- Positive Can-Do Attitude
- Industry experience preferred
- Valid Ontario Driver’s License
- Valid OMVIC License required
- Mandarin/Cantonese speaking an asset

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.
- Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status._

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