Human Resources Advisor

**PHS Community Services Society is hiring a Human Resources Advisor**

Reporting to the Director of Human Resources & Labour Relations, the HR Advisor is responsible for playing a key role in managing employee relations, interpreting the collective agreements, and ensuring compliance with Labour Laws, Employment Standards, WorkSafe BC regulations and organizational policies. This position is responsible for the recruitment of unionized employees and other roles as needed, for organizing and delivering on-boarding training to new hires, coordinating the delivery of other required training for staff, for advising on performance management of unionized employees and for providing a variety of administrative support services to the HR department. Under the advisement of the Director, the HR Advisor will collaborate closely with union representatives, department managers and employees to resolve issues, facilitate negotiations and promote a harmonious workplace culture. This position will maintain confidentiality and ensure the security of information at all times.

**Society Philosophy**

PHS Community Services Society provides housing, harm reduction, health promotion and health care to vulnerable communities. Our supportive housing and low barrier programs provide refuge, services and advocacy for those who are homeless or poorly served elsewhere due to their physical health, mental health, behaviour, substance use, or involvement with the criminal justice system. Our work is grounded in honouring self-determination and providing as much choice of therapeutic treatments as possible within a trauma-informed continuum of care. We foster an environment which accepts and looks to the good in each member. PHS is a renowned innovator and a leader in harm reduction and health care for marginalized communities. PHS Housing actively seeks to find an alternative to eviction in every situation.

**Why work here?**

PHS is recognized as North American leaders in low barrier housing and harm reduction services. We are innovators, highly regarded across the sector, looking for people to join experienced, supportive multi-disciplinary teams.

You will be a valued member of the team, working with colleagues who respect your input.

PHS is located in Vancouver’s Downtown Eastside, in easy walking distance of Downtown, Chinatown, Gastown and the Sea Wall. There are good transit links - we’re a couple of blocks from the Stadium-Chinatown SkyTrain station.

**Responsibilities for the role include (but are not limited to)**:

- Responsible for the recruitment, hiring, on-boarding, training, and retention of unionized employees based in Vancouver, ensuring processes for mandatory training completion and tracking are effective and consistent and all new-hire packages are compiled to completion.
- Responsible for managing the coordination and delivery of the on-boarding training for newly hired unionized employees and other staff as required, in collaboration with the management team.
- Responsible for coordinating and managing additional required training for all PHS employees, including the administration and logistics of booking training sessions, communication with external facilitators, meeting room locations/facilities, and attendees.
- Manages performance and employment-related themes for unionized employees, including probationary period evaluations, attendance management, shift availability and scheduling commitments, medical leaves and accommodations etc.
- Investigates work-place issues and performance concerns of unionized employees and executes and manages the progressive discipline process, up to and including termination; advises and supports managers in writing adverse reports, delivering disciplinary meetings and drafting remedial action letters when required.
- Manages the grievance process for unionized employees by conducting preliminary research into grievance issues and working closely with the HR Manager to resolve grievances in a timely manner.
- Utilizes data from HR analytics to identify staffing shortages and trends (summer, holidays etc.) and proactively diagnoses and addresses recruitment and retention concerns and needs.
- Coordinates employee relief labour to cover vacations, holidays; leaves of absence for regular staff; and start-up staffing for new projects and programs.
- In Dayforce (HRIS), tracks staff availability, leaves of absence and schedule changes, ensuring compliance with the collective agreements and PHS policies and procedures.
- Manages employee HR profile adjustments in Dayforce, including new-hire set ups, wage rate updates, inactive and active statuses for leaves of absence and returns to work.
- Attends and participates in Labour Management meetings.
- Ensures adherence to accreditation, regulatory, and safety standards are met at all times (Health Canada, WorkSafe BC, Criminal Record Checks, etc.)
- Advises employees and managers on all organizational policies, Employment Standar