Shift Manager: Operations Planner

**Smarter trade. Better lives.**

As a new world takes shape, DP World enables smarter trade and improves lives. Our modern, strategically positioned marine terminals and logistics parks have the speed, reliability and reach to ensure your cargo gets to where it needs to be - but what sets us apart is our team of experts with our unceasing commitment to innovation. The world is changing at an unparalleled pace and we are growing to meet its needs. With more capacity coming online we are ready for the future. We trade smarter.
- 70,000 Vessels served each year
- 174,000 Containers moved every day
- 78 Businesses located in 40 countries
- 45,000 People from 130 countries

**DP World Fraser Surrey**

The Largest Multi-Purpose Marine Terminal on the West Coast of North America. Located in the Greater Vancouver Area of Surrey, BC, DP World Fraser Surrey is the largest modern, multi-purpose marine terminal on the West Coast of North America. Since 1962, our terminal has been serving the need of our customers with our variety of services including container, breakbulk, project cargo, forest products and bulk. We are only a 2-hour vessel transit from Pacific Ocean access and have excellent proximity to highways, railways and industrial areas. Located just 25 KM from the US border and with 50,000 feet of rail our terminal is an efficient rail and road solution in the Vancouver gateway. Combined with our six berths we are an exceptional choice for North American Market access.

**What We Offer**

Joining DP World Fraser Surrey means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations so we offer competitive total compensation packages.

**The Opportunity**

The Shift Manager: Operations Planner prepares, executes and monitors the safe and effective planning for loading and discharging containerized shipping vessels.

**In this role, you will**:

- Prepare the required documents for loading or discharge of containers to or from vessels.
- Monitors vessel operations to ensure they are being carried out efficiently, accurately and safely.
- Plan, coordinate and evaluate the day-to-day labour (ILWU foremen and labour) and equipment requirements to ensure operations are cost effective.
- Identify successes and variances and give advice or opinion as to how to deal with issues.
- Liaise with yard, gate and rail operations to ensure maximum utilization and optimal efficiency of container yard.
- Liaise with vessel planners, yard planner, agents, port captains, ship officers or crew as required.
- Prepare directly vessel performance summaries to customers, billing and operations department.

**What you bring to the role**:

- 3 years of experience in logistics or a similar field.
- A degree in business, logistics or similar field is preferred.
- A positive, hands on approach and the ability to work as a team member.
- Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
- Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
- Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
- Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.
- Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
- Flexibility to meet the requirements of a 24/7 operation.
- Fluent in English.
- Previous Canadian work experience or experience working directly with Canadian industries.

If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how and join the DP World team.