Program Coordinator

**About**:
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,400 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor, has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897. Please visit our website for more information.

At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives. For our staff, we are proud to help them be the best they can be both now and into the future. Our staff love working in the community because they can see a real impact in the lives of their clients and their families. See more about working with Carefor.

We are driven to help our staff learn, develop and be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule we’re looking out for you _and_ your family.

**Overview**
Reporting to the Centre Leader, the Program Coordinator coordinates and, at times facilitates, the activities and programs, ensuring that a vibrant, diverse, and engaging environment is offered to the clients and/or caregivers.

**Responsibilities**:

- Recommends, develops, and implements diversified and meaningful programs with the six dimensions of wellness in mind (social, physical, intellectual, emotional, environmental, vocational, and spiritual)
- Drafts and prepares communication tools (newsletters, posters, notices, calendars, etc.) designed to inform and engage clients and volunteers in regular and/or special events
- Creates a safe and pleasant recreational environment to stimulate participation and creativity
- Develops and fosters community partnerships to further enhance support to clients and/or program development
- Accesses and utilizes community resources where appropriate
- Liaises with other agencies and individuals from seniors-focused organizations, clubs, associations, and groups to plan and deliver special events, outings, and programs
- Collaborates with the marketing team to promote events and programs
- Organizes supplies, equipment, and resources for the programs
- Effectively communicates and interacts with clients in a courteous and professional manner
- Provides information, coordinates services and/or refers clients/caregivers to other resources as required
- Initiates and completes the client intake process (including the required assessments and reassessments for specific programs) with guidance from the Centre Leader
- Maintains and updates client and volunteer files in the client information management system including schedules
- Assists with volunteer recruitment, selection, orientation, and training, and facilitates in-service meetings as needed
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
- Adheres to the Carefor standards for conduct and behavior and upholds Carefor’s Core Values
- Performs other duties as assigned
- Participates on committees/project work group as assigned

**Qualifications, Experience, Credentials**
- Post-secondary education in Gerontology, Dementia Studies, Recreation Therapy, Social Service Worker, or other health services fields
- Minimum 3 years’ experience in program coordination
- Public speaking experience
- Proficient computer skills including Microsoft Office (Outlook, Word, Excel) and client database systems (CIMS, AlayaCare)
- Knowledge of event planning practices and techniques
- Knowledge of marketing and promotional practices
- Physical ability to perform duties such as standing for long periods, squatting, bending, and lifting heavy objects
- Ability to organize, prioritize and multi-task
- Excellent interpersonal skills and an ability to communicate effectively with clients, caregivers, staff, health care professionals, service agencies both verbally and in writing
- Valid Class G drivers’ license and use of own vehicle
- Acceptable Vulnerable Sector Background Check
- Certification in Volunteer Coordination an asset
- Food Handlers Certificate an asset
- First Aid and CPR an asset
- Bilingualism (English/French) an asset

**Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dig