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Field Service Technician

2 weeks ago

Toronto, Canada Imperial Coffee & Services Full time

Are you seeking a fast-paced and challenging work environment? Imperial Coffee and Services is hiring Field Service Technicians for the Greater Toronto area.

**COMPANY OVERVIEW**

Imperial Coffee has been providing our customers with complete breakroom solutions since our inception in 1974. At the heart of our customer service is our guiding principle: Excellence in everything we do. We are passionate about proving our customers with new, innovative and sustainable breakroom solutions with a strong commitment to environmental and social responsibility.

**BASIC FUNCTION**

The Field Service Technician delivers, installs, inspects, repairs and performs preventative maintenance on all coffee and water machines at customer sites around the Greater Toronto Area. The technician deals directly with customers providing technical advice and assistance as necessary. Available shifts are Monday-Friday from 9:00am-5:00pm and/or 10:00am-6:00pm.

**RESPONSIBILITIES**
- Professionally greet and interact with customers
- Complete assigned installation and service requirements efficiently
- Provide emergency technical support for customers as needed
- Communicate clearly with your manager, customer service and other team members
- Complete necessary paperwork accurately and efficiently
- Practice proper safety procedures and use of company tools
- Other duties as assigned

**QUALIFICATIONS**
- Previous experience preferred but not necessary
- Strong mechanical aptitude
- Professional attitude and appearance
- Must be organized and able to work independently
- Must be hardworking and energetic with a focus on customer service
- Strong command of English for verbal and written communication with customers and inside team
- Must possess a valid G driver’s licence with acceptable driving record

**PHYSICAL REQUIREMENTS**
- Ability to maintain proper attendance and punctuality standards
- Capable of lifting, pushing and pulling up to 50lbs
- Working in kneeling, crouching or bending positions
- Able to work with hand or power tools

**WE PROVIDE**
- Training
- Uniform, tools and company vehicle
- Competitive wage and company health benefits

Interested applicants should submit resume and references.

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person