IT Operations

**IT Operations & Project Support Specialist - Contract**:

- Requisition ID: 1084
- Location: Bolton, Ontario, Canada, L7E 3A9
- Job Type: Contract

**Who We Are**:
Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 30+ Ontario-based brewers Through our Retail Stores, Distribution Centres, Draught Services, Customer Contact Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

**The Role**:
**Location**:
Our Corporate Office is located in Bolton, ON. We offer Remote/Hybrid Flex work with visits into the office on an as-needed basis depending on the role and function.

**What You'll Be Doing**:

- Manage monthly and annual budgeting processes including, but not limited to, invoices, purchase orders, accounts receivable, accounts payable, and regular financial reviews of AOP and Capital spend with IT Management
- Liaison with TBS/BDL accounting and corporate financial services team providing required information for IT related costs. This would include, but not limited to tracking monthly accruals, IT department reporting and implementation of approved accounting procedures
- Support the Senior Manager, IT Vendor Management by coordinating approved projects, managing timelines, documenting progress, and assisting with project charter tasks, including risk management, escalation, and stakeholder communication
- Ensure management and stakeholders are kept informed of critical-path progress and variances from plan
- Develop training, and communication content for end users (projects, and internal newsletters)
- Support services coverage required for Corporate Office, Retail Stores, and Distribution Centers, including, but not limited to managing internal department communication site (SharePoint)
- Works with internal and external partners to define requirements and to build a communication channel between organizations
- Oversee departmental service requests for various activities including, but not limited to terminations, profile changes (Active Directory accounts), site open and closure modifications etc.
- Perform other related duties and projects as assigned

**Who You Are - Your Knowledge, Skills & Experience**:
**Education**:

- Degree or Diploma in Business or Information Technology (IT)

**Experience**:

- 3-5 years’ experience in technical and project coordination
- Project Management experience would be an asset
- Experience with MS products including Office, Forms, AVD (Windows Virtual Desktop), SharePoint, Teams etc.
- Coordinating 3rd Party Partners (Microsoft, SAP, CGI, Levata, Itergy, COMPUGEN, Lexmark, Infosys, PleaseHold, etc.)
- Experience with SAP (ECC, FICO & Procurement)

**Skills**:

- Basic knowledge of budget processes
- Experience in managing invoices, purchase orders, accounts receivable and accounts payable
- Basic knowledge of technical principles
- Proficiency with Microsoft Office suite of products including SharePoint, and Power BI
- Ability to manage multiple projects and initiatives
- Excellent levels of communication both verbal and written
- Ability to manage own work independently and effectively, by prioritizing work schedules and completing assigned duties within timelines
- Strong attention to detail and problem-solving skills
- Ability to identify issues and provide solutions through remote control access/platforms

**What We Offer**:
Our success as an organization is a result of our commitment to our greatest strength our people We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

We work to recognize you in meaningful ways including a competitive compensation, a health benefits program, employee & family assistance program, recognition programs, hybrid work arrangement, summer hours, employee special offers, and a casual dress and work environment.

**Equal Opportunity Employer**

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds i