Service & Parts Advisor

7 days ago

Saskatoon, Canada Canada CarMatcher Full time

Canada CarMatcher Saskatoon is now hiring a **Service & Parts Advisor**to work **full-time (Monday - Friday)**. This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to customer service and career growth.

If you share our passion for people, automobiles, and career growth then we want to talk to you about a role with us

**Benefits**: We believe in taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why we are proud to offer our employees the following benefits to support their well-being and performance:

- Competitive pay plans and a motivated group of employees to work alongside
- Employee insurance Plan (Health, Dental, STD, LTD, EFAP & More)
- Professional development opportunities
- Paid holidays (3 weeks)
- Employee vehicle purchase & service discounts
- Employee benefits programs focused on health & wellness
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career with a North American automotive group operating in Canada

**Position Overview**: As a Service & Parts Advisor at Canada CarMatcher, you will book clients, prospects, leads in for service appointments and order parts for vehicle services. You will also be involved in upselling services and supporting dealership growth goals.

**What you’ll be doing**:

- Welcoming customers and performing thorough vehicle walkarounds
- Suggesting services and providing clear communications if timeline(s) change
- Scheduling service, maintenance, and recall appointments efficiently
- Communicating technical service needs in a customer-friendly way
- Advising on required/recommended services with confidence and clarity
- Updating customers throughout the process and managing expectations
- Reviewing work orders, explaining results, and ensuring satisfaction

**What we’re looking for**:

- Experience in automotive or RV service advising is a plus, but not required
- A proven background in fast-paced customer service or sales
- Tech-savvy mindset— capable with CRM, DMS, tablets, and digital tools
- Sharp organizational skills with attention to detail under pressure
- Positive energy and a drive to exceed customer expectations
- Valid Saskatchewan Class 5 Driver’s License

We thank all applicants for their interest; however, only those selected for an interview will be contacted. At Canada CarMatcher Saskatoon, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

**Job Types**: Full-time, Permanent

Pay: $15.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Application question(s):

- When are you available to start? (ASAP, 1-week, 2-weeks, etc)

**Experience**:

- service and/or parts advisor: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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