Adventure365 Experience Facilitator

4 days ago

Greater Sudbury, Canada Adventure365 Full time

**Company Overview**

We’re Adventure365, a vibrant, locally owned and operated, specialty ski, bike, and run shop. At Adventure365, we pride ourselves on offering the absolute best customer service both internally and externally. We don’t just sell products; we sell the complete solution, we sell _Adventure_.

In 2018, Adventure365 opened a second location at Kivi Park, Sudbury's premier multi-use sports and outdoor park. The park boasts over 480 acres of trails, recreational spaces, and lakes. This second location has allowed Adventure365 to continue to provide recreational opportunities to the community by providing specialty rentals such as Fat Bikes, Cross Country Skis, and Snowshoes, as well as programming and events. It is a local hub for like-minded recreational enthusiasts.

While we are incredibly passionate about making _every day an adventure_, we are even more passionate about our people. We don’t just offer jobs; we offer exciting, challenging and rewarding careers.

**You Are**:

- Outgoing
- Friendly and approachable
- Genuine
- Authentic
- Community-minded
- Motivated
- You are motivated to meet the needs of the business.
- People and opportunities excite you.
- You have a passion for people.
- You quickly understand the needs of others and personalize your interactions to meet those needs

**You Get To**:

- Work in an industry you love
- Work with a team of like-minded and motivated individuals
- Support local groups and clubs
- Provide a high level of customer service
- Prepare merchandise for purchase and/or rental
- Advise customers on the use and care of merchandise, and provide advice concerning specialized products or services
- Maintain a high level of product and service knowledge
- Constantly learn and grow in your role.
- Represent Adventure365 and Kivi Park with a strong work ethic and positive attitude.

**Qualifications and Skills**:

- Previous customer service experience
- Excellent communication
- Love People; working with them, helping them, building strong relationships with them
- A genuine team player, we are one team
- Be Passionate about Ski, Bike and Run
- Enjoy challenge and rewards
- Highly motivated and able to work without supervision
- Available days, evenings and weekends

**Benefits and Perks**:

- Work in an industry that you are passionate about
- Competitive Wage
- Discount on products/services
- Access to Demo Equipment
- Opportunity to grow within the company
- Ongoing learning opportunities
- Group Benefits Plan available for FT Team Members, to include, medical, dental, prescription eyewear, and an Employee and Family Assistance Program

**Please note**:
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