Surveillance Operator

2 weeks ago

Calgary, Canada Deerfoot Inn & Casino Inc Full time

**Company Overview**

Deerfoot Inn & Casino is one of Calgary's premier hotels, offering a full-service experience with 188 deluxe guest rooms, a concert hall, conference center, and a giant indoor water park. Our vibrant casino and lounges provide exciting entertainment options, making us the preferred destination for both relaxation and fun in South Calgary.

**Summary & Responsibilities**

The Surveillance team holds the main responsibility for observing and documenting the daily operations of the casino floor, overseeing all gaming activities to guarantee adherence to AGLC Casino Terms, Conditions, and Operating Guidelines, internal policies, and house rules, in addition to the hotel’s public areas. The Surveillance Investigator will also need to supervise various radio channels, carry out internal and external investigations, monitor alarm systems, and perform other necessary tasks.

**Requirements**:

- **A minimum of 2+ years recent Casino Investigator (Operator), Casino Security or Casino Gaming/dealer Experience is highly preferred**. _**Individuals with recent International Casino Experience, who reside in the Calgary Area are welcome to apply**_
- Post-Secondary education in Criminology, Justice studies or suitable combination of education and experience an asset
- Clear Calgary Police / RCMP Security Clearance - No Criminal Convictions or pending charges within the court system.
- AGLC Certificates including AML, Deal Us in Casino Staff Training (Phase 1 & 2), ProTect & ProServe Required
- Must have a minimum Valid Standard First Aid/CPR-C Training
- Demonstrate a strong commitment to honesty and integrity
- Compliance with elevated standards, methodologies, and protocols
- Familiarity with AGLC Policies and Procedures
- Capability to collaborate effectively within a team setting

We provide a benefits package that encompasses life and disability benefits, a health spending account, discounts for staff on food and hotel accommodations, as well as vouchers for complimentary meals.

Several of our employees have successfully transitioned into careers in law enforcement. We invite you to join us, learn, and become a member of an exceptional team

Pay: From $20.50 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Night shift

Ability to commute/relocate:

- Calgary, AB T2Z 3W4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This is a Set Night Shift Rotation - 1800-0600, working a 2-2-3-2 rotation. Are you comfortable working this shift & rotation (Note - Rotation/Hours cannot be changed or modified)
- Do You have your own vehicle to get to site? Transit is NOT an option for this role.
- Please explain what your recent Casino Security, Surveillance or Gaming Experience is. Please list which casino's you worked at, and if you have a Valid AGLC Gaming Registration.

**Experience**:

- Recent Casino Surveillance, Security or Pit Boss/Dealer: 2 years (required)

Licence/Certification:

- Valid AGLC Certifications (preferred)

Work Location: In person

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