Housing Coordinator

**HOUSING COORDINATOR**

**Assertive Housing First Team (AHFT)**

**One (1) Non-Unionized, Permanent Full-Time Position**

**Existing Vacancy**

**Monday-Friday: 9:00am-5:00pm**

**Compensation: $26.29/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

The Housing Coordinator is responsible for providing housing administration, coordination and support to Cota's Supportive Housing units within their portfolio, promoting positive relationships with landlords and overseeing the management and administration of the team's rent supplements.

**About the Team**

Cota's Supportive Housing Programs are provided across the entire city of Toronto and operate within a Housing First model of care, guided by a commitment to provide people experiencing homelessness with access to safe, affordable, and supportive housing as a foundational component of their recovery journey.

At this time, this Housing Coordinator will primarily support our AHFT program in Toronto and provide rent subsidy administration for an external partner, which represents over 120 units. That said the Housing Coordinator may be required to support Cota's supportive housing programs/units in other areas of the city as well.

The Team consists of several Case Managers, Nurse Case Managers, a Peer Support Specialist, a Program Assistant, a Psychiatrist, the Housing Coordinator, and the Manager. They work together providing wrap around support to individuals who are facing homelessness, mental health challenges and/or addiction. to support recovery and housing stability.

**Responsibilities**:
**Rent Supplement Management**
- Responsible for oversight and management of rent supplements within assigned portfolio.
- Responsible for the administration of Rent-Geared-to-Income (RGI) program for all tenants in the Supportive Housing program according to the Housing Services Act.
- Ensuring ongoing eligibility of tenants for our rent subsidy programs. This includes confirmation of program eligibility based on income sources for both initial and annual assessment.
- Responsible for communication of all RGI and Rent Supplement program related changes to tenants, landlords, and within Arcori property management system.
- Ensuring the Arcori property management system is up to date and accurate, liaising with Cota's Finance team to resolve discrepancies and ensure timely payments to landlords.
- Responsible for the management of tenancy agreements. This includes the collection of rents from tenants, establishing payment schedules to manage any arrears, and addressing Landlord and Tenant Board (LTB) issues.
- Review and investigate any unit arrears and/or outstanding payments that are identified by the landlord.
- Responsible for invoice payments related to tenant and program expenses, in coordination with Cota's Finance team.
- Responsible for reviewing Cota's Service Agreements between Cota, the tenant, and landlord, and/or the lease between the landlord and tenant as applicable.

**Landlord relations**
- Lead and work with team in the search for and acquisition of appropriate housing as required to meet the program's occupancy targets.
- Ensuring new rental units are safe, appropriate and suitable to tenant needs.
- Build and maintain positive working relationships with new and existing landlords, and work collaboratively to address any tenant related issues or disputes in a timely manner.
- Establish and maintain partnerships with new and existing landlords, healthcare providers, and community partners.

**Support for team**
- Work collaboratively with the team's Supportive Housing Workers throughout tenancy process.
- Attend weekly team meeting and other team meetings upon request.
- Support team to follow up with maintenance issue in units on behalf of tenants.
- Provide education on the Residential Tenancies Act and landlord/tenant issues to the service teams.
- Support eviction prevention by collaborating with the service teams to resolve landlord/tenant issues and disputes.
- Work with the service teams and other external committees to develop knowledge transfer and/or education on Housing First model.
- Provide Housing leadership and extensive support to service teams at Cota, and other housing programs with Cota involvement as required.
- Support the teams to coordinate move-ins.
- Support the Director and Program Manager to manage the administ