Operations Support Specialist

7 days ago


Niagara Falls, Canada MODERN DISPOSAL SERVICES. Full time

**Position Summary**

The Operations Support Specialist is responsible for ensuring that all route and ticket paperwork is properly completed and entered into company’s routing system for proper billing and invoicing.

**Essential Responsibilities**
- Review completed paperwork from drivers each day; identify errors, missed information or missing paperwork and work with supervisors to collect needed information
- Accurately enter in ticket information into routing system in a timely manner to ensure proper reporting, billing and invoicing
- Answer driver questions regarding paperwork and forms, train new drivers in completing paperwork
- Handle distribution of driver route sheets and dispatching sheets.
- Support Operation Support Manager with administrative needs
- Manage reception duties for the facility including opening door, sign in, and welcoming visitors.

**Education and Experience**
- High School Diploma or GED
- 2 years’ experience in an administrative support role
- Excellent customer service and organizational skills
- Highly detail oriented and process driven; data entry and data manipulation will be central to the role
- Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
- Good communication skills; is able to communicate effectively orally and through written skills, both internally and externally.
- Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.

Modern Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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