Control Room Operative
2 weeks ago
**Control Room Operative - Ottawa**
**About Us**
Sword Security is an international award winning company providing security, crowd management and risk management services to the entertainment and hospitality industry. We are a No. 1 supplier in event and hospitality security services and our aim is to continue to maintain this position by providing exceptional service to our clients and their customers. Our mission is to enable our clients to focus on their core business as our talented team members deliver exceptional safety and security services. We put our customers and delivering on their requirements at the heart of everything we do. We appreciate, invest and develop our amazing employees to bring out the best in them as they are our greatest asset.
**Job Summary**
Sword are recruiting for an experienced **Control Room Operative** to join our team The role is **part-time** and will include **overnight**, **weekend**, general and technical support to our operational team. Please note the shifts will be **Friday - Sunday from 8pm - 8am.** You will work very closely with the Operations Manager in providing this support to our wider operational team. Sword are a leading global supplier of event staffing and crowd management services across multiple locations including Ottawa, Toronto, Dublin and London. We are a passionate bunch and look forward to finding the right person to join our expanding team
**Responsibilities**:
- Demonstrate strong troubleshooting and problem-solving skills.
- Escalate and follow up on any issues.
- Able to work independently on daily tasks and projects
- Conducting an ongoing review of multiple systems
- Investigating issues that arise.
- Notifying and coordinating response
- Compiling daily reports and incidents
- Perform other related duties as required.
**Minimum Requirements**:
- High school diploma or equivalent
- Effective oral and written communication.
- Able to work in a fast-paced environment.
- Experience in troubleshooting
- Good team working skills.
- Knowledge of Mac computers preferred
**Job Type**: Part-time, overnight, 12hr shifts
**Salary**: $25.00 per hour
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