Salesforce Business Analyst
2 weeks ago
**Company Overview: Req ID: 337985**
We are currently seeking a Business Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA).
**Skills**
- Lead or perform a major role in Discovery Workshops
- Produce AS-IS and TO-BE process flows in Visio, Lucid, etc. Identifying gaps and pain points
- Elucidate requirements into User Stories and Acceptance
- Criteria and gain client sign-off
- Prepare for and conduct Sprint End client demos
- Work with technical leads; onshore and offshore
- Use Analytical and problem-solving skills
- Write Stories from Epics, run refinement sessions, drive daily stand ups,
- the Relationship Builder among Product Owner, Client and other project stakeholders.
**Required Skills**:
- 3+ years of utilizing Salesforce Best Practices
- Knowing when to utilize configuration vs. custom code vs. App Exchange product
- Working within Agile development methodology
- Working in JIRA, or similar Project Management tool
- Current Salesforce Administrator Certification
- 8+ years of Business Analysis experience
- Configuration
- Workflow/ Process Builder and Flow
- Approval Processes
- Org Wide Sharing Rules
- Role hierarchy and User Profiles
- Data migration using Data Loader or Data.io
- Reports and Dashboards Creation
- Preference Qualifications:
- Salesforce App Builder, Service Cloud or Sales Cloud Consultant
- Certification
- Agile cert (SAFe, IIBA, PMI, etc.)
- Superior written and verbal communication
- Strong understanding of CRM functional knowledge
- Prior experience with multiple system integrations and data field mapping
- Experience in User Acceptance Testing and End-User Training
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