Equipment CSR

2 weeks ago

North Vancouver, Canada Sinclair Dental Ottawa Full time

Medline Sinclair is seeking an experienced and detail-oriented Customer Service Representative (CSR) of Equipment to join our dynamic team.About the Role As an Equipment CSR & Coordinator, you will be the main point of contact to process and coordinate equipment orders, providing exceptional service and support for our dental equipment range. Your role will involve overseeing the equipment sales process from quotation to invoicing while ensuring the highest level of customer satisfaction. This is a remote position for our North Vancouver branch. Key Responsibilities Provide excellent support to all sales representatives and customers, responding to inquiries via phone and email. Process orders and manage customer accounts using our internal systems. Assist with data entry tasks and maintain accurate customer records. Collaborate with various departments to ensure customer needs are met. Skills and Experience Proficiency in Microsoft Excel and Outlook is essential. Previous experience in a similar CSR role, preferably within the dental industry, but not required. Exceptional attention to detail and accuracy in data entry. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks. Bilingual (French/English) preferred Successful candidates will be required to complete a criminal background check. What’s in it for you? In return, you will be partnering with a successful, growing company in a strong market. You will receive a competitive salary, extensive benefits coverage plus the chance to work with an amazing team (if we do say so ourselves) We are proud to offer a competitive salary for this role in the range of $53,000 to $63,000 per year. The actual salary offered will be commensurate with education, experience and internal equity.  What you need to do now? If you feel this is the next chapter in your career, please apply now Applicants with disabilities may notify Human Resources of any accommodations needed to support your participation in the recruitment process. We know that exploring a new career opportunity takes considerable time and energy. We sincerely appreciate your interest in Medline Sinclair.

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