Customer Service Representative

10 hours ago

Red Deer, Canada Steves Livestock Transport Full time

WHO WE ARE Started in 1987 by a young entrepreneur with a single truck and trailer, Steve’s Livestock Transport has since grown to become the largest commercial livestock carrier in North America – and a leader in the transportation industry.We are currently looking for a Customer Service Representative to join our Logistics team in Blumenort, MB, Brandon, MB or Red Deer, AB.OUR VALUESMake it Better TogetherAct with IntegrityListen & Respond OpenlyThe RoleFocused on providing industry leading sales and customer service and building relationships with customers, preparing proposals and pricing, and planning and coordinating movements. Knowledge and experience with biosecurity and agriculture will allow you to ensure high level customer satisfaction. Responsibilities Develop and maintain an excellent working relationship with customers including making contact weekly Handle all customer inquiries, complaints, or compliments professionally and promptlyProvide quotes to customers while working with management to ensure profitability of movementtaking all costs into considerationObtain customer bookings for movements including all load information required for paperwork and customs documentsPrice and rate loads Requirements3-5 years of customer service or transportation industry experience is requiredStrong, well-developed customer service skillsHigh degree of accuracy and attention to detailsStrong decision-making, communication, and organizational skillsExperience in the transportation industry is an assetIf you thrive in a fast-paced environment, want to be part of a successful, growing team and are committed to delivering quality results, we’d love to hear from you We thank all applicants for their interest in this position, only those selected will be contacted.As a community leader and an industry leading employer, Steve's Livestock Transport is committed to establishing an inclusive workplace that values and promotes diversity. Consistent with our values, we create a supportive work environment that encourages everyone to reach their fullest potential.

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