Hosting Systems Engineer

Location: Ottawa 1 Chrysalis, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.Hosting Systems EngineerOttawa, Ontario- HybridRegulatory Compliance Requirements This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, Canadian Controlled Goods Program, the Canadian Industrial Security Program, and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearancePosition SummaryThales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North AmericaKey Areas of Responsibility  Responsible for deploying, maintaining and ensuring uptime of all production and Engineering virtual serversProvide infrastructure support and application deployment assistance to Engineering software support teamChampion service restoration through proper prioritization and escalation to vendors and or internal support groups.Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.Infrastructure support including: VMWare hypervisors, Azure, AWS, Hyper-V, Linux servers, Windows serversSupport of Engineering applications including Jira, Artifactory and BitbucketEnsure that all systems meet Thales security standards and escalate violations as requiredWeekly preparation of Systems service availability report for department.Monitoring of customer Service Level Agreements, with respect to availability.Maintain service level of systems through proactive monitoring and performing maintenance Define the StandardAbility to work with minimal supervision.Provide suggestions to team lead/manager in creating your professional development and training plan.Work on projects assigned to you, in effort to advance partnership opportunities with other teamsProvide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).Minimum Qualifications  Bachelor’s degree in computer science with a minimum of 5 years of relevant work experience or Master’s degree in computer science with 4+ years of relevant work experience, or an equivalent combination of education and work experienceAt least 5 years of Linux enterprise infrastructure related experienceAt least 5 years of experience in administering VMware vSphere, vCenter, Azure StackExcellent interpersonal & leadership skillsStrong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred)Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.Be able to carry out multiple assignmentsBe detailed oriented and able to work on own initiativeThe ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent CommunitySpecial Position Requirements Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.Why Join Us?Say HI and learn more about working at Thales click here#LI-Hybrid#LI-RG1The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is betweenTotal Target Cash (TTC) 77,212.50 - 128,725.00 CAD AnnualThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: • Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.• Company paid holidays, vacation days, and paid sick leave. • Voluntary Life, AD&D, Critical Illness, Long-Term Disability.• Employee Discounts on home, auto, and gym membership.Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.