Help Desk Analyst
1 week ago
YOUR NEXT CHALLENGE:Reporting to the IT Supervisor, you will be part of the Information Technology Department. Your role encompasses various responsibilities aimed at providing Level 1 & 2 desktop support to a geographically wider end-user environment. You will work closely with Agnico Eagle IT support teams and third-party vendors. This role encompasses both Business-As-Usual (BAU) and Project activities. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of remote diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s values, Health & Safety Code of Conduct and the environment.Process all AEM Ontario Help Desk requests received via email, phone calls and walk-ins; Provide Level 1 & 2 Technical Support; Assign Tier 2 requests to relevant Operational Support Teams and follow-up where required to maintain SLA targets; Identify improvement opportunities to help deliver high quality service; Produce and maintain updated technical documentation and customer facing knowledge bases; Prioritize and Maintain security of IT systems within the guidance of AEM Policies; Providing friendly and efficient customer service.WHAT YOU NEED TO SUCCEEDCollege Diploma or Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, System Analysis, or a related field, ORCurrently pursuing a degree in Computer Science, Information Systems, Computer Engineering, System Analysis, or a related field, OREquivalent work experience in the relevant field;ServiceNow Platform Knowledge or other ITSM tool would be considered an asset;Experience in the mining industry would be considered an asset;Beginner to Intermediate knowledge in most, but not all of the following:MS Windows 10/11;MS Windows Server;MS O365;MS SCCM;Managing objects in a Windows Active Directory environment;Laptop/desktop hardware;A basic understanding of the following would be considered an asset:VOIP Systems;Networking hardware and configuration;VMWare;Server and storage area network hardware;ITIL concepts;MS Azure;Excellent working knowledge of all Microsoft Office Suite applications especially Outlook, Excel, Word & PowerPoint
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help desk analyst
1 week ago
Timmins, Ontario, Canada Agnico Eagle Full time $43,000 - $63,000 per yearHELP DESK ANALYSTONT00051WHAT DOES AGNICO EAGLE VALUE?At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those...
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Energy Projects Analyst
3 weeks ago
Timmins, Canada Agnico Eagle Mines Limited Full timeEnergy Projects Analyst (ONT00047) What does Agnico Eagle value? At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness...
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Energy Projects Analyst
4 weeks ago
Timmins, Canada Agnico Eagle Mines Limited Full timeEnergy Projects Analyst (ONT00047) What does Agnico Eagle value? At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to...
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Energy Projects Analyst
3 weeks ago
Timmins, Canada Agnico Eagle Mines Limited Full timeEnergy Projects Analyst (ONT00047) What does Agnico Eagle value? At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to...
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energy projects analyst
3 days ago
Timmins, Ontario, Canada Agnico Eagle Full time $80,000 - $120,000 per yearENERGY PROJECTS ANALYSTONT00047WHAT DOES AGNICO EAGLE VALUE?At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build...
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Overnight Order Picker Full-Time
3 days ago
Timmins, Canada The Home Depot Canada Full timeWith a career at The Home Depot, you can be yourself and also be part of something bigger. As an Order Picker, you will help continue to grow our online business and customer relationships by taking online customer orders and picking the product ready for customer pick-up or delivery in a timely manner.Position Responsibilities: Pick, organize and...
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Timmins, Canada Corporation of the City of Timmins Full timePosting Details Posting Date: November 19, 2025 Closing Date: November 28, 2025 Department: Information Technology Hours per Week: 35 hours per week Benefits Entitlement: Yes Pension Entitlement: Yes – Employer Matched Contributions Existing Position: Yes Salary Level 8: $33.30 - $39.20 (2025) Union: CUPE Local 434 Interviews are tentatively scheduled for...
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Timmins, Canada Surin Group Full timeTimmins ON1500 Riverside Drive Suite AO2B Timmins ON P4R 1A1 CanadaIts fun to work in a company where people truly BELIEVE in what theyre doing!Were committed to bringing passion and customer focus to the business.Essential Duties and ResponsibilitiesAssist in recruiting hiring training and developing a high performing staff consisting of Member Service...
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Timmins, Canada Surin Group Full timeTimmins ON 1500 Riverside Drive Suite AO2B Timmins ON P4R 1A1 Canada Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities Assist in recruiting hiring training and developing a high performing staff consisting of Member Service...
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Pepsico Beverages Part Time Merchandiser
2 weeks ago
Timmins, Canada PepsiCo Full timeOverview: **Location: Cochrane** **About Us** PepsiCo’s mission is to create smiles with every sip and every bite. We are committed to bringing our beloved consumer brands to market while doing good for the planet and our communities. Our success lies in our people. We offer our employees opportunities to make a meaningful impact, gain new skills and...
