Customer Service Representative
2 weeks ago
Headquartered in Etobicoke, ON (nearest intersection of Browns Line and Lakeshore), Starline Production Rentals Inc. was founded in 2000 and has grown steadily through a combination of acquisitions and organic growth. Our resources include a fleet of over 850 specialized trucks and trailers to service the dynamic film and television industry. Supplying custom-built vehicles to accommodate actors, hair and make-up, cameras, rigging, wardrobe, and more requires ongoing repair and maintenance. What are we looking for? We are currently seeking a passionate and results-driven Customer Service Representative (CSR). We offer: Competitive salary Comprehensive health and dental benefits A professional, collaborative, and team-oriented work environment Key Responsibilities Generate and issue invoices to customers in a timely and accurate manner. Verify the accuracy of data in orders and invoices. Monitor and follow up on outstanding invoices, ensuring timely payment from customers. Handle customer communications through emails and CRM platforms. Act as a liaison with customers to address their equipment needs and convey relevant client feedback internally. Maintain ongoing communication with clients, including follow-ups and assistance with receivables collection. Proactively address and escalate client issues with a solution-based approach. Maintain a high level of customer satisfaction through exceptional customer service. Coordinate sales efforts with the salesperson, finance, and the operations team. Enhance sales team productivity by reaching out to clients for the necessary paperwork required for rentals. Provide essential administrative support to the sales team, as delegated. Communicate with internal departments regarding account status, outstanding balances, and payment plans Collaborate with other departments to ensure all required vehicle paperwork is secured for each rental. Stay well-informed about company products and services. Maintain accurate electronic records Knowledge, Skills and Qualifications Minimum of a Secondary School Diploma; Post-secondary education is considered an asset. At least 2 years of experience in a fast-paced, customer-focused role, preferably with experience in invoicing. Familiarity with warehouse inventory management systems Proficient in MS Office. Working knowledge of CRM software (Salesforce, HubSpot, etc.) Demonstrable ability to work independently Solid interpersonal skills with a successful track record of working within a team environment Well organized with a proven ability to navigate several deadlines and projects simultaneously Detail-oriented and able to work with accuracy Developed professional written and verbal communication skills Ability to collaborate effectively with a diverse team and contribute to a positive work environment. We thank you for your interest. As we receive a high volume of applications, only those selected for an interview will be contacted. Starline Production Rentals Inc. is an equal-opportunity employer. If you require an accommodation during any part of the recruitment process, please notify Human Resources and we will work with you to meet your needs.
-
Inbound Customer Service Representative
2 weeks ago
Toronto, Canada Zedd Customer Solutions Full time**COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...
-
Customer Service Representative
2 weeks ago
Toronto, Canada Coughlin Ottawa Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Customer Service Representative
5 days ago
Toronto, Canada Coughlin Ottawa Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Customer Service Representative
7 days ago
Toronto, Canada Makumba Acquisitions Full timeCustomer Service Representative **Duties**: - Communicate effectively in English and Spanish to assist bilingual customers - Analyze customer inquiries and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Conduct outbound calls to follow up with customers or provide additional...
-
Customer Service Representative
5 days ago
Toronto, Canada DCL Corporation Full time**WHY JOIN DCL CORPORATION?**: **Do you want a colorful career in the pigments industry? You've come to the right place! DCL Corporation is seeking an experienced Customer Service Representative to join our Team! As a Customer Service Representative, you will be a part of our dynamic customer service team who are dedicated to optimizing customer satisfaction...
-
Customer Service Representative
1 day ago
Toronto, Ontario, Canada Amigo Workforce Full time $35,000 - $55,000 per yearLocation: Toronto, CanadaClient: Non-Profit OrganizationRepresented By: Amigo WorkforceJoin Our Team as a Customer Service Representative at Amigo WorkforceAre you passionate about delivering exceptional customer service while exploring diverse industries in Ontario? Amigo Workforce is seeking dedicated Customer Service Representatives to connect individuals...
-
Customer Service Representative
3 days ago
Toronto, Canada Benefit Plan Administrators Services Limited Full timeThe Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling concerns in compliance with the L.I.U.N.A. Local 506 Member’s Benefit Trust Funds. A Customer Service Representative is expected to provide superior customer service to members in person, via telephone, fax or mail. This is...
-
Customer Service Representative
7 days ago
Toronto, Canada People Corporation Full timeAt ACL, we believe our employees make the difference. That's why we provide a professional and motivating team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future. We are currently hiring for a Customer Service Representative in our Toronto...
-
Customer Service Representative
24 hours ago
Toronto, Ontario, Canada Sublime Management Full time $45,000 - $60,000 per yearWe're proud to represent industry-leading brands, delivering world-class products and services that keep people connected. We believe exceptional customer service is key to maintaining our clients reputation for reliability and innovation. We're looking for motivated individuals to join our Customer Service Representative team and serve as the frontline...
-
Customer Service Representative
1 week ago
Toronto, Canada Hoerner Heating & Plumbing Inc. Full time**Job description** Hoerner Heating and Plumbing is located in Toronto Ontario. We are seeking an empathetic and organized Full-time Customer Service Representative and Office Administrator to join our Team. Are you interested in starting a career with a stable and respected company? If so, read on! **ABOUT** Hoerner Heating and Plumbing is a Family owned...
