Bilingual Learning Facilitator

Description :The Wealth Colleague Experience team, within Wealth National Office, builds trust and connection among Wealth colleagues through four key pillars: Events, Career and Learning, Inclusion, Equity and Diversity, and Community and Wellness. By consistently creating legendary experiences, the team ensures every colleague feels valued and supported throughout their journey, fostering a truly exceptional workplace culture.What you'll do: As an experienced Bilingual Learning Facilitator supporting pan-Wealth and Colleague Experience initiatives, you will design and deliver engaging learning sessions in both English and French. This role reports to the Manager, Colleague Experience.Key accountabilities for this role include:Collaborate with change managers and business partners to deliver dynamic training programs tailored to project needs, both in classroom and virtual environments.Ensure all learning materials and sessions are designed with accessibility in mind, incorporating best practices such as clear language, diverse content formats, and accommodations for different learning needs.Develop comprehensive training materials that incorporate feedback metrics to measure effectiveness and drive continuous improvement.Assess participant understanding and adapt facilitation techniques to maximize engagement and knowledge retention.Gather, analyze, and act on feedback from training sessions to refine future content and delivery approaches.Maintain up-to-date knowledge of industry trends, instructional best practices, and emerging technologies in learning and development.Foster a supportive and interactive learning environment that encourages collaboration and the sharing of ideas.Skills and Experience Undergraduate degree with 5+ years of experience facilitating adult learningExtensive experience utilizing Webex Events and Slido to facilitate interactive and engaging training sessions for varied audiences, with strong proficiency in Microsoft PowerPoint for creating compelling presentation materials.Strong project management skills, adept at managing multiple facilitation projects simultaneouslyHigh degree of adaptability and comfort with ambiguity, leveraging sound judgment to navigate shifting priorities and evolving training requirements.Recognized as a collaborative team player with outstanding communication skills, able to foster effective partnershipsExperienced in leading meetings, facilitating group discussions, and guiding groups toward consensus, especially within diverse and multi-disciplinary teamsLanguage Requirement: Fluent in English & French Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from youLanguage Requirement (Quebec only):Sans Objet