Customer Service Representative
2 weeks ago
Join the City of Medicine Hat as a Customer Service Representative Temporary(up to 6 months), Full time, On Site Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? As a Customer Service Representative, you will be the first point of contact for residents and businesses, providing support for utility, tax, and general accounts receivable. This role involves processing customer transactions, maintaining accurate records, and assisting with inquiries. If you're detail-oriented and enjoy helping others, we encourage you to apply Your key responsibilities Deliver exemplary customer service by responding to inquiries and providing accurate information on utility, tax, and general accounts receivable.Process customer sign-ons, sign-offs, address changes, billing adjustments, and payment arrangements.Receive and process customer payments, balance daily transactions, and prepare bank deposits.Sell city services, including bus passes, parking permits, pet licenses, and gift cards.Manage taxation-related duties, including loading land title files, processing school declarations, and issuing tax certificates.Support utility billing operations by maintaining landlord data, processing ownership changes, and handling utility reconnections.Collaborate with internal departments to ensure timely and accurate responses to customer requests.Maintain accurate records, including filing, processing daily mail, and managing customer databases.Assist Collection Officers and Cashiers as needed and perform other related duties as assigned. What you bring Exceptional interpersonal skills with a commitment to providing excellent customer service.A professional, positive, and proactive attitude when handling customer inquiries and challenges.Strong knowledge of municipal regulations related to taxation, utilities, and accounts receivable.Proficiency in Microsoft Office and the ability to adapt to new software and billing systems.Excellent verbal and written communication skills, with the ability to explain complex information clearly.Strong organizational and multitasking abilities, with attention to detail in a fast-paced environment.Problem-solving skills and the ability to exercise independent judgment to resolve customer concerns.A collaborative mindset with the ability to work effectively within a team and across departments. Qualifications Successful completion of a one (1) year certificate program in Office Technology from a recognized post-secondary institution.Minimum of three (3) years of experience providing customer service in sensitive situations, including one (1) year in a computerized billing/accounting environment.Ability to accurately type a minimum of 8,000 numeric keystrokes per hour.Completion of customer service training is an asset.An equivalent combination of training and experience may be considered. Why join us?Make a difference: Contribute to the growth and development of our employees, fostering a culture of continuous learning and professional advancement. Collaborative environment: Work alongside passionate professionals dedicated to achieving excellence and driving positive change within the organization. Career growth opportunities: Access to ongoing training, development programs and advancement opportunities to support your professional growth and career aspirations. Competitive rate of pay: Starting at $33.77 per hour.#brightideas #LI-KH1
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Customer Service Representative
1 week ago
Medicine Hat, Alberta, Canada FoxCanada Full time $20,000 - $40,000 per yearWe're looking for a friendly, organized, and customer-focused individual to join our team as a Customer Service Representative. This role plays a key part in delivering an exceptional service experience for our customers by coordinating service appointments and ensuring post service follow-up.What You'll Do:Serve as the primary point of contact for customers...
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Customer Service Representative
2 weeks ago
Medicine Hat, AB TA E, Canada City of Medicine Hat Full time $69,944 per yearJoin the City of Medicine Hat as a Customer Service RepresentativeTemporary(up to 6 months), Full time, On SiteAre you passionate about delivering exceptional customer service and thrive in a fast-paced environment? As a Customer Service Representative, you will be the first point of contact for residents and businesses, providing support for utility, tax,...
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Customer Service Representative
3 days ago
Medicine Hat, Alberta, TA E Canada City of Medicine Hat Full time $50,000 - $70,000 per yearJoin the City of Medicine Hat as a Customer Service Representative Temporary(up to 6 months), Full time, On SiteAre you passionate about delivering exceptional customer service and thrive in a fast-paced environment? As a Customer Service Representative, you will be the first point of contact for residents and businesses, providing support for utility, tax,...
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Sales Representative
1 week ago
Medicine Hat, Alberta, Canada Auto-Star Compusystems Inc. Full time $40,000 - $60,000 per yearCompany OverviewAuto-Star Compusystems, based in Medicine Hat, has been helping small retailers run smarter and more efficiently for over 40 years. Our software powers thousands of stores across Canada, the U.S., and the Caribbean. As we grow with our newest cloud-based solution, ClearTEQ POS and Merchant Services, we're looking for a Sales Representative to...
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Customer Driver
3 days ago
Medicine Hat, Canada 24-7 Designated Driver Service Full timeDesignated Driver, Full time Customer Drivers required. Must have clean drivers abstract, able to drive all types of passenger vehicles as well as manual transmissions and have a minimum of 10 years driving experience. **Job Types**: Full-time, Permanent **Salary**: $100.00-$250.00 per day Schedule: - Night shift COVID-19 considerations: Sanitizer...
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Customer Service
3 days ago
Medicine Hat, Canada Bunzl Canada Full timeYour career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you’ll not only be able to find the adventure you are looking for today but can be confident that new opportunities will be there for...
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Customer Experience Lead
2 weeks ago
Medicine Hat, Canada Scotiabank Full timeRequisition ID: 159771 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you’ll be doing Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their...
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Customer Service Manager
2 weeks ago
Medicine Hat, Canada Walmart Full timePosition Summary Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. What you'll do Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques,...
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Customer Service Manager
1 week ago
Medicine Hat, Alberta, Canada Walmart Full time $35,000 - $50,000 per yearPosition Summary...Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.What you'll do...Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques,...
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Territory Sales Representative
1 week ago
Medicine Hat, Canada Fountain Full timeCompensation $50,000.00 - $100,000.00/year Job Description Territory Sales Representative Job Summary Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Leaf Home is just the opportunity you’ve been...
