Service Desk Analyst
6 days ago
Description Join Team CARFAX as a Service Desk AnalystThe Service Desk team provides a full range of networked computer support services to internal CARFAX employees and visitors. Service is provided face-to-face, via telephone and electronically. Service Desk Analysts regularly work with other technical staff to support the overall infrastructure, systems and processes necessary to operate a high availability, fast paced environment.This role has an expectation of 4 days in the London,ON office per week, subject to change based on future business needs.What you’ll be doing:Provide accurate and creative solutions to customer’s hardware and software problems to ensure user productivity.Configure new and existing PCs, laptops, virtual machines and mobile devices using established CARFAX processes and proceduresInstall and update software using IT internal tech stackResearch, resolve and respond to questions received via telephone calls, internal ticketing system, visits, IM and email in a timely mannerBuild, test and deploy software packages to all workstations and laptops using desktop management toolsAcquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customersWhat we’re looking for:2-3 years previous help desk experience combined with technical training or Certification in A+ or MSP, Apple certification, or an Associate’s Degree in ISA detailed understanding of Windows 11, Mac OS x and iOS operating systems.Proficient in use and support of Office 365Exceptional customer service is a MUSTExcellent written and oral communication skills and time and project management skillsAptitude to learn and support a variety of frequently changing applications and systemsAbility of multitasking in a fast-paced environment, while maintaining an emphasis on quality.Must be self-motivated, detail oriented, be able to work effectively in a team environment.Ability to travel for off-site meetings and respond to afterhours urgent calls from internal usersPhysical Requirements:Ability to lift and carry 60 pounds (workstations, servers, printers, Must be able to lift and move desktop PCs as well as maneuver under counters to run cables and wires for PCsWhat’s in it for you:Competitive compensation, benefits and generous time-off policies4-Day summer work weeks and a winter holiday break401(k) / RRSP matchingAnnual bonus programCasual, dog-friendly, and innovative office spacesDon’t just take our word for it:10X Virginia Business Best Places to Work9X Washingtonian Great Places to Work9X Washington Post Top WorkplaceSt. Louis Post-Dispatch Best Places to Work
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Service Desk Analyst
3 weeks ago
London, Canada CARFAX Full timeJoin Team CARFAX as a Service Desk Analyst Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed...
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Service Desk Analyst
4 weeks ago
London, Canada CARFAX Full timeJoin Team CARFAX as a Service Desk Analyst Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed...
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Service Desk Analyst
6 days ago
London, Ontario, Canada CARFAX Full time $60,000 - $90,000 per yearJoin Team CARFAX as a Service Desk AnalystIsn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed...
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Service Desk Analyst
3 weeks ago
London, Canada E Capital Full timeAbout Us At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. Our expertise and forward-thinking technology create customised, cutting-edge solutions for clients in over 80 industries. We are proud to have been named to the prestigious Inc. 5000 Fastest Growing...
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Service Desk Analyst
6 days ago
London, Ontario, Canada CARFAX Full time $28,000 - $86,000 per yearDescriptionJoin Team CARFAX as a Service Desk AnalystIsn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make...
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Service Desk Analyst
1 day ago
London, Ontario, Canada Carfax Full time $50,000 - $70,000 per yearDescriptionJoin Team CARFAX as a Service Desk AnalystIsn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make...
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Deal Desk Analyst
3 weeks ago
London, Canada S&P Global Full timeAbout the RoleThe Deal Desk and Pricing Analyst will support the Director of Deal Desk and Pricing in structuring, analyzing, and optimizing commercial deals. This role will work cross‑functionally with Sales, Finance, Legal, Product, and Operations teams to ensure efficient deal execution, pricing accuracy, and data‑driven decision‑making. The ideal...
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Junior Service Desk Analyst
7 days ago
London, Canada Vicimus Inc. Full time**Difference Maker** **In the role of Junior Service Desk Analyst** - Organized - Good time management - Effective communicator - Ambitious - Passionate Vicimus is looking for a **Junior Service Desk Analyst** for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) This is a great opportunity to work in a challenging...
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Deal Desk Analyst
4 weeks ago
London, Canada automotiveMastermind Inc. Full timeAbout the Role Grade Level (for internal use): 09The Deal Desk and Pricing Analyst will support the Director of Deal Desk and Pricing in structuring, analyzing, and optimizing commercial deals. This role will work cross‑functionally with Sales, Finance, Legal, Product, and Operations teams to ensure efficient deal execution, pricing accuracy, and...
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Deal Desk Analyst
1 week ago
London, Ontario, Canada automotiveMastermind Inc. Full time $90,000 - $120,000 per yearAbout The RoleGrade Level (for internal use):09The Deal Desk and Pricing Analyst will support the Director of Deal Desk and Pricing in structuring, analyzing, and optimizing commercial deals. This role will work cross-functionally with Sales, Finance, Legal, Product, and Operations teams to ensure efficient deal execution, pricing accuracy, and data-driven...
