Engine Field Service Technician

DESCRIPTION Cummins is looking for an experienced diesel mechanic to complete its team in Tumbler Ridge, BC. This position will support our mining operations. In this role, you will make an impact in the following ways: Establish and continually develops productive customer relations and ensures prompt and efficient attention to customer needs. Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Escalate unresolved issues to product specialists or supervisor. Coache and develop technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc. Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer. Complete training in line with skill and business requirements. Maintain service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. RESPONSIBILITIES In order to be successful in this role you will need the following: Education, Licenses, Certifications: Heavy duty Red seal certification- OFF road is mandatory Valid local drivers license is mandatory for this position. A clean drivers abstract is mandatory for this position. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Basic level field service work experience Intermediate level knowledge of and/or experience with engine products. Customer facing service experience is required. High Horse Power engine experience is required. Mining and Oil & Gas experience. About the role: Safety Sensitive Position 14 shifts on, 14 shifts off rotation Day and Night shifts Work is in Tumbler Ridge, BC. Cummins provides transport from Grande-Prairie* to the job site. Random drug and alcohol testing on site. Commute vehicle and tooling are provided on site. Accommodations (apartment) is provided. This posting is part of a collective bargaining agreement. Work is outdoor, weather conditions can be varied. Compensation and Benefits Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check QUALIFICATIONS A valid local driver's license will be required A copy of your trade diploma will be requested. A 5 years drivers's abstract will be requested. Min Salary $ Max Salary $