Site Reliability Automation Engineer

2 weeks ago


Toronto, Canada Astra North Infoteck Inc. Full time

Job Description"EngineerMust Have:Required Skills:•Automation: Expertise in Ansible and Python for automation.•Scripting: Proficiency in Python and Shell scripting.•Tool Integration: Experience with ServiceNow, Dynatrace, and other monitoring tools like – AIOps, Datadog, Splunk•Batch Technologies: Knowledge of Informatica and Control-M.•Experience with CI/CD and DevOps practices.•Experience in Power Automate, Power BI toolsRole Overview:We are seeking a Service Reliability Automation Engineer with expertise in Ansible and Python for automating system operations and improving reliability. work with tools like ServiceNow, Dynatrace, databases, and batch technologies such as Informatica and Control-M.Key Responsibilities:•Automation Design: Build and maintain automation frameworks using Ansible and Python to streamline operational processes.•Tool Integration: Automate integrations with tools like ServiceNow, Dynatrace, and Soar Winds for incident management and monitoring.•Batch Automation: Automate batch processes using tools like Informatica and Control-M to enhance efficiency and reliability.•Monitoring & Alerts: Implement automated monitoring and alert systems using tools like Dy-natrace and Splunk.•Configuration Management: Use Ansible, Terraform for infrastructure configuration and au-tomation across environments.Experience Required-: 6-10"RequirementsExperience (Years): 4-6 Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.



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