Master, Major

Job Description MASTERHorseshoe Bay - Staffing PoolThe opportunityWe are currently seeking applications from individuals interested in being considered for the Shipboard Management position of Master in Horseshoe Bay.As Master, you lead the shipboard management team and are responsible for safety; departmental leadership; crew supervision and a strong customer service focus. The Master ensures efficient vessel operations, including navigation, route and ship management, regulatory compliance; maintaining operational records and logs, and supporting the business performance of the vessel. The Master oversees crew training in fire, safety and boat drills, ensure that safety equipment is operational and provide leadership in emergency situations. The Role:Oversee the navigation of the vessel between ports safely and efficiently, ensuring that it is berthed and unberthed in a safe, efficient mannerMake operational judgements based on weather, vessel traffic, and condition of the shipOversee the comprehensive vessel maintenance program, including cleaning, monitoring and replacement of safety and fire equipment, bridge equipment, stores, publications, and certificatesEnsure a high standard of customer service, resolving and providing guidance on the resolution of customer and employee problems, complaints, and grievancesEnsure that all written policies and procedures are kept current and that the route performance records and vessel’s operation are in accordance with regulatory, certification, and audit requirementsHave suitable working experience as a Chief Officer or Master of a vessel over 350 GRT including management of the activities of deck and shipboard employeesAct as an on-watch management representative for the CompanyAre computer proficient with a good working knowledge of current software programsAre an innovative leader with a strong focus on customer service and Company objectivesEnsure high standards of mariner professionalism and employee relations at all times Assist in the preparation of the deck budget, as well as ensuring effective vessel financial administrationMonitor and watch budget, controlling labour and non-labour expenditures, and explaining cost variancesOversee the accurate completion of employee staff time sheetsPerform other duties as requiredWhat you bring to the teamMaster near coastal, or Master Mariner Certificate of Competency. Experience as a master of a large vessel. In addition, you have demonstrated supervisory experience and proficiency in MS suite applications.Training in business and leadership would be an asset. Travel is required.Join usIf this sounds like your next great career move, please submit your cover letter and resume by December 11, 2025.Additional informationThe target salary range: $135,600-$150,700 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis."We connect communities and customers to people and places important in their lives”At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. BC Ferries supports employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.We appreciate the interest of all applicants; however only those selected for an interview will be contacted.