Team Leader, Programs

The Team Leader, Canadian Forces Housing Agency (CFHA) Program, ensures the quality of service delivery within multiple service lines for a small to medium-size program that can include repairs, maintenance, and recapitalizations . The incumbent ensures compliance with service line policies and procedures and manages risks within contracts. The incumbent leads a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures the team is focused on collaboration, and quality and timeliness of deliverables.PrimaryAssist the Site Manager in developing and managing the business unit financial aspects (e.g. prepare and track budget, carry out financial reporting, monitor key performance indicators, allocate hours on service level arrangements)Manage operations of a program for multiple service lines (e.g. service level arrangements, contract management, quality assurance plans, budgets, reporting)Assist in developing service level arrangements to meet Client-Partner requirementsFacilitate coordination between stakeholders related to contracts (e.g. contractors, consultants, Client-Partners)Promote and manage business development opportunitiesDevelop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholdersEnsure quality standards are met, in line with corporate and Client-Partner expectationsManage riskPerform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, and manage performance)OtherOther duties as assignedGeneral and Specific KnowledgeBest practices, methods, trends and legislation in construction, engineering, architecture or environmental servicesBest practices and trends in financial management and human resources managementProject, contract and risk management principlesFormal Education and/or Certification(s) and ExperienceMinimum: college diploma in engineering, architecture or related field with six years’ relevant experience, or the equivalentPreferred: university degree in one of the above fields and/or related designationsAbilitiesUse applicable computer software and operating systemsApply project, contract and risk management techniquesDemonstrate leadership and human resources management skillsDevelopment and LeadershipLead and manage direct reportsProvide functional direction and advice to other employees and the Client-PartnersWorking ConditionsTypical office environment with occasional travelSome work may be located on environmental or construction sites; incumbent may occasionally be required to wear basic safety equipmentCheck out your benefitsWorking with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.Your package includes:Health and Wellness100% employer-paid annual sick leave, and health and dental premiums$400 wellness allowance to help cover expenses such as a gym membership$1,500 for mental health services on top of regular $1,500 paramedical coverageTelus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plansHome and FamilyLife, accidental-death, and short-term disability insuranceEnhanced inConfidence employee and family assistance programMaternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeksFlexible workplace options, including $400 allowance every two years, to support working from homeLeave and RetirementPublic-service pensionComprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans