Service Delivery Manager
1 week ago
Service Delivery ManagerWe are currently hiring a full-time Service Delivery Manager based out of Yellowknife Airport.Why Paladin?Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wagesYou have the opportunity to advance and grow your careerYou receive comprehensive benefitsWhat do Service Delivery Managers do?Overseeing screening operations at various checkpoints in their designated airportOverseeing a team of Screening Officers, the SDM is accountable for fostering a positive workplace culture rooted in diversity and inclusivityTake an ownership role in screening checkpoint operations and screening complianceBuild and maintain strong customer relationships with the stakeholders within aviation securityAchieve daily KPIs and ensure compliance with Standard Operating Procedures (SOPs)Achieve KPIs within their purview, while identifying both strengths and weaknesses in operationsLead and mentor Screening Officers, promoting an engaged and motivated workforceYou will work closely with the Talent Acquisition and Labour Relations Teams to facilitate hiring, performance management and separation processes in alignment with company values and cultureConduct regular performance reviews and recommend employee recognition programsApply corrective measures following the progressive discipline process when and as neededCompile comprehensive security incident reports, documenting pertinent details, timelines, and actions taken during and after the incidentAssist Screening Officers in handling operational matters requiring escalation, such as complaints and security incidentsConduct workplace investigations with guidance from People & Culture and the senior leadership teamPerform essential administrative tasks in alignment with daily operationsActively performance manage screening officersWhat you bring to PASS:Bachelor's degree in Business Administration, Management, Finance, Criminal Justice, or related field; OR a minimum of two (2) years of post-secondary education combined with a year of supervisory/managerial experience in a customer service, operational, or unionized environmentAbility to acquire Transport Canada Security Clearance and eligibility for Federal Security ClearanceMinimum of three (3) years of work-related experience in a protective service leadership role, preferably in the aviation security industry in a unionized environmentKnowledge of relevant security and employment legislationStrong operational focus, ability to work under pressure and provide creative solutionsExperience in managing personnel in a unionized environmentProficiency in using office software such as Word, Excel and PowerPointWillingness to work irregular hours, shift work, and attend incidents after hoursStrong communication, leadership, client service, and persuasive skillsFluency in French is an asset This posting will be open until filled #PASS2The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet youLa différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions" Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer
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Service Delivery Manager
6 days ago
Yellowknife, Northwest Territories, Canada Paladin Airport Security Services Full time $120,000 - $149,000 per yearOverviewThe Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet youLa différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux,...
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Service Delivery Manager
3 days ago
Yellowknife, Northwest Territories, Canada Paladin Airport Security Services Full time $65,000 - $140,000 per yearOverviewThe Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet youLa différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux,...
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Service Delivery Manager
4 days ago
Yellowknife, Canada Paladin Airport Security Services Full timeService Delivery Manager - Bilingual (FR/EN)We are currently hiring a bilingual Service Delivery Manager based out of Yellowknife Airport. Why Paladin?Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. You receive top industry wagesYou have the...
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Delivery Lead
3 weeks ago
Yellowknife, Canada Staples Canada Full timeDescription To accurately and efficiently process all incoming orders and maximize sales. Directly responsible to resolve customer inquiries. Provides guidance to other Associates as required on delivery processes and initiatives. Responsibilities Maximizes sales opportunities with every customer by using current selling techniques and company programs....
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Delivery Lead
2 weeks ago
Yellowknife, Canada Staples Canada Full timeDescription To accurately and efficiently process all incoming orders and maximize sales. Directly responsible to resolve customer inquiries. Provides guidance to other Associates as required on delivery processes and initiatives. Responsibilities Maximizes sales opportunities with every customer by using current selling techniques and company programs....
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Delivery Lead
2 weeks ago
Yellowknife, Canada Staples Canada Full timeDescription To accurately and efficiently process all incoming orders and maximize sales. Directly responsible to resolve customer inquiries. Provides guidance to other Associates as required on delivery processes and initiatives. Responsibilities Maximizes sales opportunities with every customer by using current selling techniques and company programs....
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General Service Manager
6 days ago
Yellowknife, Canada Territorial Fuel Sales Full time***: Under general supervision of the President, this position is responsible for the management and support of Territorial Fuel Sales, with operations throughout Northern and Western Canada, based in Yellowknife NT. **RESPONSIBILITIES**: 1. Ensures adherence to and enforcement of policies and procedures as established by Company management. 2. Responsible...
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delivery driver
1 week ago
Yellowknife, Northwest Territories, Canada oa Tundra Coffee Full time $35,000 - $55,000 per yearWork Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork site environmentOutdoorsMotor vehiclesTasksDeliver and pick up messages, parcels, and other items by handOperate and drive automobiles, vans and light trucks to pick up and deliver various...
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delivery driver
1 week ago
Yellowknife, Northwest Territories, Canada Territorial Beverages Ltd. Full time $40,000 - $60,000 per yearDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation:Expérience:EducationSecondary (high) school graduation certificateWork site environmentOutdoorsMotor vehiclesTasksDeliver and pick up messages, parcels, and other items by handOperate and drive automobiles, vans and light trucks to pick up and deliver...
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Delivery Lead
4 weeks ago
Yellowknife, Canada Staples Canada Full timeA leading office supply retailer in Yellowknife is looking for an associate to manage incoming orders and enhance sales while providing exceptional customer service. Responsibilities include order picking and packing, guiding other associates, and ensuring compliance with company standards. Ideal candidates should have a high school education and experience...
