Business Systems Analyst, Information, Communications

Job DescriptionThe Business Systems Analyst requires participating in a variety of projects, in various roles, to assist with evaluating, procuring, implementing, and supporting new technologies that enhance patient experience.  Collaborate with stakeholders to understand business needs and translate them into system requirements, analyze current workflows and recommend enhancements to improve efficiency and user experience. Work closely with third-party vendors to manage service contracts, upgrades, and support requests. Ensure vendor compliance with hospital IT policies and standards.  Prepare/update training and reference manuals and other support material.  QualificationsHalton Healthcare Services is seeking individuals who are competent in their chosen profession; patient/customer focused; are team players; effective communicators; caring and respectful and are fiscally responsible.Information Technology Degree or Diploma or equivalent education/work experienceA minimum of 5 years' experience in a business analyst or systems analyst roleKnowledge of patient entertainment systems in a hospital setting an assetKnowledge of MEDITECH Expanse an asset Excellent communication/business analysis/problem solving/root cause analysis skillsExperienced in implementing/supporting wide variety of systems/applications, workflow analysis, and benefits maximizationPrevious experience in system upgrades; software installations and system rebuildKnowledge of hardware and software procurement processes in hospital operations an assetKnowledge of SharePoint Online including Power Apps and Power Automate an assetFacilitate technical discussions with teams, vendors, business users, and stakeholders.Leads small to medium projects, coordinating with stakeholders throughout the organization to understand and achieve collaborative solutionsProficient in Microsoft Office product line including Outlook, Teams, Word, Excel, PowerPoint, and AccessAble to handle multiple responsibilities with competing priorities in a fast-paced progressive environmentMust be well-organized, self-directed, and be able to interact patiently and effectively with staffMust be physically able to do the jobSatisfactory employment and attendance record requiredAdditional InformationHours:  Monday to Friday; Days 0800-1600; on-site, multi-site coverage required.Salary: $43.692 - $54.615 per hourDate Posted: December 1, 2025Internal Applicants Due By: December 8, 2025REF2902W Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.We thank all those who apply but only those individuals selected for further consideration will be contacted.Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment.  This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.