Team Leader, Real Property Management

The Team Leader, Real Property Management, provides complex real property management services to support the delivery of the Client-Partners’ real property projects and programs. The incumbent manages and administers complex facility management contracts to ensure compliance with policies and procedures. The incumbent also engages in daily discussions and negotiations with contractors and Client-Partner representatives about quality of work, interpretation of contract documents, changes to contract scope, review of progress claims, and other issues. The incumbent manages a team of professionals and manages the human resources responsibilities for the team. The incumbent also manages the Client-Partner relationship. The incumbent develops creative solutions and ensures that the team is focused on collaboration, and the quality and timeliness of deliverables.KEY AND PERIODIC ACTIVITIESThe duties and responsibilities listed below are representative but not all-inclusive:PrimaryComplete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans, development plans)Research, analyze and develop major policies, standards, directives and performance indicatorsCoordinate, assess and report on real property performance indicatorsGenerate facility management or infrastructure statements of operational requirements, prepare business cases and conduct investigations, as requiredDevelop real property training programs, Real Property Management Framework, organizational change management options analysis and Master Real Property Development Plan synopsis documentsProvide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including consultants and contractors, to ensure facility management services are delivered according to Client-Partner requirements and contractual obligationsOversee support to maintenance programs to ensure building and building systems remain operational, including identifying maintenance and repair requirements, measuring contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing estimates and of technical reportsManage service level arrangements Promote and manage business development opportunitiesDevelop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.Ensure quality standards are met, in line with corporate and Client-Partner expectationsManage riskPerform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)OtherPrepare monthly reports (e.g. internal and for the Client-Partners)Other duties as assignedSKILLSGeneral and Specific KnowledgeBest practices, methods, trends and legislation in real property, land use, facility management and maintenance Maintenance planning and assessmentBuilding Information Modelling and Computer-Aided Design (BIM/CAD) is an asset Project and risk management principlesFormal Education and/or Certification(s) and ExperienceMinimum: college diploma in land use, engineering, architecture, facility/property management, business or related field with five years’ relevant experience, or the equivalentPreferred: university degree in one of the above fields and/or additional training in project managementAbilitiesUse applicable computer software and operating systemsApply project and risk management techniquesDemonstrate leadership and human resources management skillsDEVELOPMENT AND LEADERSHIPLead and manage direct reportsProvide functional direction and advice to other employees and the Client-PartnersWORKING CONDITIONSTypical office environment with occasional travelSome work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment