Laboratory Assistant

Description Position at Dynacare Job Posting: Laboratory Assistant – Mobile Collections CoordinatorWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and .Are YOU our next Mobile Collections Coordinator?As a Laboratory Assistant - Mobile Collections Coordinator,you are responsible for coordinating the day-to-day operations of the Mobile Collections Program which includes the coaching of staff, workflow, and client services. You will perform the duties of a Laboratory Assistant including obtaining blood samples and other specimens from patients for diagnostic testing. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives.Status: Permanent Full-Time Hours of Work: Mon-Fri, between 6.30am -2.30pmLocation: Leon Avenue (5N), KelownaDiscipline: LHSCWorkstyle: 100% onsiteInternal Deadline Application Date: Monday, November 10th, 2025 at 5pm EST.Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:AdministrationCoordinate the BC Operations Mobile Collections ProgramSort and process patient requisitions received from physician’s officesfor the Central Okanagan regionOrganizeand maintaindaily scheduling of collection servicesPlanning of route according to required travel time and specimen integrityCommunicate with patients, caregivers, or long-term care facilities regarding collection service requirementsCommunicate with co-workers and other departments, clinics and physicians when troubleshooting problem samplesProvide training and guidance for Mobile Collections Program; trainandorientatenewemployeesasrequiredDevelop and maintain SOP’s relating to Mobile CollectionsSpecimen CollectionVisit nursing homes, retirement homes and private home visits to perform venipuncture collections. CollectbloodsamplesbyvenipunctureorbymicromethodusingapprovedproceduresCollectvariousotherspecimensfrompatientsfollowingspecifiedguidelinesResponsiblefortransporting andprocessingallsamplesandspecimensfollowingcompany andgovernmentregulationsPackagingspecimensfordeliveryaccordingtocompanyand TDG guidelinesSortingthespecimensincludingspinningtheblood,pouring-offurineandseparatingthespecimensintodifferentcategoriesConfirmspecimenlabelingiscomplete andaccurateDataentryandverifythecompletenessofallpatientdemographicsandrequisitionsthatare provincialandnon-provincialRoutinedisinfectingofworkareaandequipmentistobecompletedona scheduledbasisResponsibletofollowallrelevant preand/orpostanalyticalQAprotocolsasdescribedinthecompanyQAmanualEnsuresuppliesareproperlyorderedandmaintainedandstockhasnotexceededexpiry dateResponsible to protect their Health and Safety by reporting hazards and working in compliance with standard Safe Working PracticesEnsure patient safety and dignity at all timesMaintain documentation of work-related mileage, as required, and follow Driving & Use of Company Vehicles Policy What YOU bring to the role:You are CSMLS or BCSLS certified and/or a graduate of an MLA program accredited by BCSLS or equivalent awarding body (Canadian)Applicants with a Bachelor degree in a related scientific discipline or nursing, or international MLA or MLT qualification, AND a minimum of 2 year patient-facing phlebotomy experience may also be consideredMinimum of 2 years of experience as an MLAYou are customer-focused with a genuine care for patient’s healthDemonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring mannerPrioritize and self-manage within a deadline-oriented environmentBe extremely detail orientedProficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patientsMust have a valid driver's license and clean drivers' abstractWork experience in a nursing home is an asset,Working Conditions Normal office environmentMedical laboratory environmentMobile collections: nursing homes, retirement homes, private homes and other facilities as requiredRequired walking with repetitive motionsMay sit or stand for prolonged period of time with extensive computer useRequired to lift a maximum of 30 pounds as requiredExposed to bio-hazardous substances, temperature differences and noise variancesAt times might require frequent standing, sitting, bending, etc.Carry items up and down stairs, and in and out of buildingsThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.