Waiter/Waitress
2 days ago
The Chelsea Hotel, Toronto is Canada’s largest hotel, located in the heart of downtown Toronto. Known for its welcoming atmosphere, exceptional service, and a variety of amenities, Chelsea Hotel offers a unique blend of comfort and convenience for both business and leisure travelers. The hotel features over 1,500 rooms, multiple dining options, and versatile event spaces, making it a cornerstone of Toronto’s hospitality scene. Learn more at chelseatoronto.com.
Job Summary
We are seeking a professional and enthusiastic Waiter/Waitress to join our Food & Beverage team. In this role, you will provide exceptional service to guests in one of our on-site dining establishments, ensuring their dining experience is enjoyable and exceeds expectations. Your key responsibilities will include taking orders, serving food and beverages, and maintaining a clean and welcoming environment.
Key Responsibilities
- Greet and seat guests in a friendly and professional manner.
- Present menus, answer questions, and make recommendations on food and beverages.
- Accurately take orders and communicate them to the kitchen staff.
- Serve food and beverages promptly, ensuring quality and presentation meet hotel standards.
- Monitor tables to ensure guests’ needs are met and provide prompt assistance.
- Handle guest inquiries and resolve complaints professionally.
- Maintain cleanliness and organization of the dining area.
- Process payments accurately and provide change or receipts as needed.
- Adhere to all safety, sanitation, and food handling guidelines.
- Previous experience in a restaurant or hotel food service environment is preferred.
- Excellent customer service and interpersonal skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong communication and teamwork abilities.
- A positive attitude and a passion for hospitality.
- Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays.
- Smart Serve certification or equivalent (required).
- Competitive hourly pay ($22.00 - $26.00 per hour) plus tips.
- Opportunities for career growth and advancement within a prestigious hotel.
- Access to employee training programs and team-building events.
- Employee discounts on dining, stays, and other services.
- A supportive and inclusive workplace in the heart of Toronto.
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