Assistant Store Manager FT

5 days ago

Kelowna, Canada Lids Full time
General Description

Generate Sales

  • Produce sales gains, by providing customer service.
  • To meet or exceed Company Objectives in all individual statistics.
  • Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
  • Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
  • Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

  • Protect Company assets within guidelines of LIDS Retail policies.
  • Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
  • Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
  • Complete accurate product counts in a consistent and timely manner.
  • Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
  • Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principle Duties And Responsibilities

Supervise Associates

  • Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
  • Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
  • Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
  • Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
  • Assist in recruiting and training store personnel on proper store operations and procedures.
  • Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
  • Perform work of subordinates as needed.
  • Communicate with employees at all levels of the company.
  • Other duties as assigned.

Job Required Knowledge & Skills

  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability to work unsupervised.

Education

High School Graduate or Equivalent

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