Capital Collections Specialist

4 days ago

Montreal, Canada Lightspeed Full time

Hi there Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place
  • Please note this is a temporary 12 months contract

We’re looking for a Capital Collections Specialist to join our Capital and Payments team in Montreal. You will hold a customer-facing role and will primarily be responsible for contacting merchants using our capital advance product with overdue account balances and arranging appropriate repayment plans.

What you’ll be doing:

  • Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions.
  • Perform Outbound Calls to collect on overdue Capital advance accounts by negotiating appropriate repayment plans with customers.
  • Support operations by managing customer overdue accounts and collection activities by identifying the accounts delinquent/ Default/Write-off….etc.
  • Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
  • Document collections activities and processes through superior administration skills
  • Professionally negotiate with consumers and explore money sources to determine the best possible arrangement.
  • Issue dunning letters.
  • Refer to a collection agency. Once all other in-house collection techniques have been attempted.

What you need to bring:

We’re a team of 8 people located in North America and Europe. If you enjoy the art of negotiation, take pride in your ability to communicate well with others and are familiar with accounting practices, then this is the job for you

We're looking for a candidate who has experience with the following:

  • Must have a minimum of 2 year’s experience in collections or a target-driven call centre environment
  • Experience doing collections for a financial institution (i.e. bank, credit card company etc.)
  • Strong communication skills in English and in French, written and oral (our customers are bilingual).

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Health insurance
  • Health and wellness benefits
  • Possibility for transit fees to be covered
  • Paid leave assistance for new parents
  • Linkedin learning
  • Volunteer day


To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

  • Capital Collections Specialist

    4 weeks ago

    Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections Specialist Role OverviewWe're seeking a skilled Capital Collections Specialist to join our Capital and Payments team in Montreal. This customer-facing role will involve contacting merchants with overdue account balances, negotiating repayment plans, and providing exceptional customer service.Key Responsibilities:Demonstrate empathy and...

  • Capital Collections Specialist

    4 months ago

    Montreal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! * Please note this is a temporary 12 months contract We’re looking for a Capital Collections Specialist to join our Capital and Payments team in Montreal. You will hold a customer-facing role and...

  • Capital Collections Specialist

    3 weeks ago

    Montreal, Quebec, Canada Lightspeed Full time

    Transform Your Career with a Capital Collections RoleWe are seeking a skilled and compassionate Capital Collections Specialist to join our dynamic team in Montreal. As a key member of our Capital and Payments team, you will play a critical role in collecting overdue account balances from merchants using our capital advance product.About the Role:Perform...

  • Capital Collections Specialist

    4 weeks ago

    Montreal, Quebec, Canada Lightspeed Full time

    Are you a skilled communicator with a passion for resolving financial disputes? We're seeking a talented Capital Collections Specialist to join our team in Montreal.About the RoleIn this exciting role, you'll work closely with merchants and customers to negotiate repayment plans and resolve outstanding account balances. Your excellent communication skills...

  • Platform Database Solutions Specialist

    7 days ago

    Montreal, Quebec, Canada Squarepoint Capital Full time

    OverviewSquarepoint Capital is a leading investment firm seeking an experienced Platform Database Solutions Specialist to join our global systems team.

  • Collections Specialist

    6 months ago

    Montreal, Canada Randstad Canada Full time

    Title: Collections SpecialistLocation: West IslandSalary: 40-45K (depending on experience)Start date: as soon as possibleAre you looking for a new challenge and have experience as a Collections Specialist? Do you like working in a fast paced environment? If so, the Collections Specialist position in Pointe-Claire is ideal for you!AdvantagesBeautiful...

  • Capital Markets Specialist

    1 week ago

    Montreal, Quebec, Canada TD Bank Full time

    Company Overview: TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.We are growth-oriented, people-focused, and community-minded.About the CompanyTD Securities is a leading provider of financial services and products in...

  • Collections Specialist

    2 months ago

    Montreal, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We are looking for a Collections Specialist to join our team in Montreal. You will be part of the Finance team and be reporting to the Team Lead. As a Collections Specialist, you will hold a...

  • Financial Reporting Specialist

    3 weeks ago

    Montreal, Quebec, Canada Fiera Capital Full time

    Company OverviewFiera Capital is a leading global investment firm that offers a unique culture of purpose, where employees feel valued, cared for, seen, and heard. We are committed to creating an inclusive and equitable environment where everyone can achieve their true potential.Job DescriptionWe are seeking a highly skilled Financial Reporting Specialist to...

  • Financial Account Recovery Specialist

    3 weeks ago

    Montreal, Quebec, Canada Lightspeed Full time

    Capital Collections SpecialistAbout the Role:We are seeking an experienced Financial Account Recovery Specialist to join our Capital and Payments team in Montreal. As a customer-facing specialist, you will be responsible for contacting merchants with overdue account balances and arranging repayment plans with empathy and negotiation skills.

  • Financial Risk Management Specialist

    3 weeks ago

    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    Job Description:We are seeking a highly skilled Financial Risk Management Specialist to join our Treasury team at Fiera Capital Corporation.The successful candidate will have a proven track record of at least 5 years of experience in finance, with a minimum of 3 years specializing in treasury functions.A Bachelor's or Master's degree in Finance, Business...

  • Archivist and Collection Specialist

    4 weeks ago

    Montreal, Quebec, Canada Digitalassetmanagementnews Full time

    Job DescriptionWe are seeking a highly skilled Archivist and Collection Specialist to join our team at McGill University's Rare Books and Special Collections. This is a full-time position that will play a critical role in supporting the development, description, management, and preservation of our archival holdings.Main ResponsibilitiesAssist in the...

  • Cloud Database Specialist

    2 days ago

    Montreal, Canada Squarepoint Capital Full time

    Job OverviewSquarepoint Capital seeks a skilled Cloud Database Specialist to join its global systems team. As part of this role, you will be responsible for designing, deploying, and supporting cross-platform databases solutions using DevOps methodology.About the RoleThis is a highly available, high-performance, and scalable infrastructure position that...

  • Data Platform Specialist

    7 days ago

    Montreal, Quebec, Canada Tower Research Capital Full time

    Job DescriptionWe are seeking a skilled Data Platform Specialist to join our team at Tower Research Capital in Downtown Montreal. This is a challenging role that requires expertise in diagnosing and resolving production issues promptly.ResponsibilitiesMaintain and support next-generation reference data platforms at Tower, ensuring smooth operations and...

  • Collection specialist

    3 months ago

    Montreal, Canada Groupe Montpetit Full time

    Collection Specialist - National Firm Do you enjoy customer service? Are you versatile, autonomous and responsible?Do you have a flair for diplomacy, listening and strategy? Here's a great opportunity to join a large, well-established firm in the heart of Montreal.Our business partner is looking for a Collections Specialist who is committed to excellent...

  • Comptable Responsable du Secteur Immobilier

    1 week ago

    Montreal, Quebec, Canada VA Capital Full time

    À propos de l'emploiNous recherchons un comptable expérimenté pour rejoindre notre équipe à VA Capital. Vous serez responsable des comptes créditeurs et débiteurs, ainsi que de la gestion des tâches comptables liées à l'administration et à la gestion des prêts commerciaux immobiliers.Détails du posteEffectuer le rapprochement général des...

  • IT Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    Fiera Capital Corporation is committed to creating a culture of purpose that makes our people feel valued, cared for, seen, and heard.We invest in our employees' growth and development, offering a competitive compensation package, including an estimated salary range of $45,000 - $60,000 per annum.About the RoleAs an IT Support Specialist, you will provide...

  • Fund Accounting Specialist

    4 weeks ago

    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    Job DescriptionFiera Capital Corporation is seeking a highly skilled Fund Accounting Specialist to join our team. This role will play a critical part in the preparation of financial statements and management reports for our funds.About Fiera Capital CorporationWe are a global investment management company that offers a range of fund solutions to...

  • Technical IT Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    At Fiera Capital Corporation, we invest in creating a culture of purpose that makes our people feel valued and empowered. Our approach to employee experience is tailored to your needs and ambitions:We have ambitious growth goals for our firm, which makes us a great place to advance your career. Our competitive compensation and benefits packages are designed...

  • Junior Capital and Liquidity Specialist

    4 weeks ago

    Montreal, Canada Société Générale Assurances Full time

    Junior Capital and Liquidity Specialist Finance Permanent contract Montreal, Quebec, Canada Reference 24000QY9 Start date 2025/01/06 Publication date 2024/11/15 Responsibilities ABOUT THE JOB: The Finance Department of Global Banking and Investor Solutions (GBIS) is a global organization with a local presence. Our core mission in the...