Business Operations Manager/Snr Manager

17 hours ago


Kirkland, Canada CSL Seqirus Full time

Position Summary The Business Operations (Senior) Manager is responsible for leading end-to-end commercial operations in Canada, supporting the CSL Seqirus commercial team across order management, invoicing, customer service, distribution, and business analytics. This role oversees 3PL partners and an import agency, ensuring products are received, stored, and distributed in line with GDP and company quality standards. You will play a key role in optimizing processes, improving customer experience, and supporting the commercial strategy across federal and provincial governments, wholesalers, and private market customers. Key Responsibilities Order-to-Cash & Customer Service Operations Lead the full order-to-cash cycle, from order entry and shipment scheduling through billing, accruals, and e-invoice transmission. Manage customer sales orders, product inquiries, and status updates, ensuring accuracy in product, pricing, lot allocation, and shipping details. Coordinate with Finance on customer credit limits, late



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