ServiceNow (TSM/TSOM) Lead

1 month ago

Mississauga, Canada Infosys Limited Full time

You have successfully copied the job share URL to clipboardJob DetailsCountry: CanadaState / Region / Province: Not specifiedWork Location: Calgary, AB; Mississauga, ON; Vancouver, BCDomain: ConsultingSkills: Technology|Infra_ToolAdministration-ITSM|ServiceNowCompany: ITL CanadaRequisition ID: 124808BRJob DescriptionInfosys is seeking a ServiceNow (TSM/TSOM) Lead. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high-level design artifacts; deliver high-quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition, and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.Required Qualifications:Candidate can work out of any one of these locations - Calgary, AB, Mississauga, ON, or Vancouver, BC. This position may require relocation and/or travel to project locations. Candidate must be located within commuting distance or be willing to relocate to the area.Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of Information Technology experience.Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Preferred Qualifications:2+ years’ experience as Architect in Telecom Service Management.Experience with ServiceNow TSM/TSOM module and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.Understanding of Agile way of working.OSS/BSS experience with extensive technical design expertise of Service Assurance, Network Assurance, ITSM, Monitoring (application, performance, network resource etc), CSM (Customer Service Management) and Customer Service Portal capabilities and experience or solid understanding of ServiceNow TSM/CSM/ITSM/ITOM/TSOM implementation in Telecom domain.You will be responsible for defining, designing, developing and implementing Telecom technical Products within the Project.Experience in driving the technical product definition scope through the development lifecycle to provide early realization of the value of products and product features.You will drive the prioritization of the developments, developing plans and roadmaps, using your skills in the domain, product management, and stakeholder management.Lead a multi-disciplinary team of people to design, develop, test, release and potentially operate a technical product that will underpin a broad portfolio of Propositions.You will be expected to work in an autonomous manner, setting direction and prioritization for teams, and communicating to stakeholders, and dependent teams to ensure successful delivery of the Technical Product.Experience of working in large programs and owning a product which is part of a wider portfolio. Demonstrable ability to understand and resolve conflicting priorities with other products.Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them to achieve customer requirements and ensure compliance with best practices.Good Communication and Client interfacing skills.Additional Information:The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Travel may be required as per the job requirements.Estimated annual compensation range for the candidate based in the below location will be:Ontario: $89,004 to $103,042British Columbia: $81,575 to $98,706About Us:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
#J-18808-Ljbffr

  • ServiceNow (TSM/TSOM) Architect

    1 month ago

    Mississauga, Canada Infosys Limited Full time

    Domain: Consulting Interest Group: Skills Technology: Infra_ToolAdministration-ITSM | ServiceNow Company: ITL Canada Requisition ID: 124421BR Position Overview: Infosys is seeking a ServiceNow (TSM/TSOM) Architect. In this role, you should have hands-on experience with ServiceNow TSM/TSOM and its interaction with BSS/OSS systems, including ServiceNow modules...

  • ServiceNow (TSM/TSOM) Architect

    2 months ago

    Mississauga, Canada Infosys Limited Full time

    Domain: Consulting Interest Group: Skills Technology: Infra_ToolAdministration-ITSM | ServiceNow Company: ITL Canada Requisition ID: 124421BR Position Overview: Infosys is seeking a ServiceNow (TSM/TSOM) Architect. In this role, you should have hands-on experience with ServiceNow TSM/TSOM and its interaction with BSS/OSS systems, including ServiceNow modules...

  • ServiceNow Architect

    4 weeks ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Infosys is seeking a skilled ServiceNow Architect to join our team. As a key member of our digital transformation team, you will be responsible for designing and implementing innovative solutions using ServiceNow TSM/TSOM module and its interaction with BSS/OSS systems. Your expertise in Agile methodologies and OSS/BSS experience will be invaluable in...

  • ServiceNow Architect

    2 weeks ago

    Mississauga, Canada Infosys Full time

    Infosys is seeking a ServiceNow (TSM/TSOM) Architect - In this role you should have hands-on experience with ServiceNow TSM/TSOM and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment. You will significantly contribute to identifying best-fit...

  • ServiceNow Architect

    3 weeks ago

    Mississauga, Ontario, Peel region, Canada Infosys Full time

    Infosys is seeking a ServiceNow (TSM/TSOM) Architect - In this role you should have hands-on experience with ServiceNow TSM/TSOM and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment. You will significantly contribute to identifying best-fit...

  • ServiceNow Architect

    4 weeks ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Job Title: ServiceNow ArchitectJob Summary:We are seeking a highly skilled ServiceNow Architect to join our team at Infosys Limited. As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key Responsibilities:Design and implement ServiceNow solutions for clientsDevelop and...

  • Digital Transformation Lead

    4 weeks ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Job Title: Digital Transformation LeadVancouver, BCDomain: ConsultingSkills: Technology, Infra Tool Administration, ITSM, ServiceNowCompany: ITL CanadaRequisition ID: 124808BRJob Description:Infosys is seeking a ServiceNow (TSM/TSOM) Lead to interface with key stakeholders and apply technical proficiency across different stages of the Software Development...

  • Digital Transformation Lead

    1 month ago

    Mississauga, Canada Infosys Limited Full time

    Vancouver, BCDomain: ConsultingSkills: Technology|Infra_ToolAdministration-ITSM|ServiceNowCompany: ITL CanadaRequisition ID: 124808BRJob DescriptionInfosys is seeking a ServiceNow (TSM/TSOM) Lead. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including...

  • ServiceNow Architect

    4 weeks ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Job SummaryWe are seeking a highly skilled ServiceNow Architect to join our team at Infosys Limited. As a key member of our consulting team, you will be responsible for designing and implementing ServiceNow solutions for our clients.Key Responsibilities:Design and implement ServiceNow solutions for clientsDevelop application designs and provide guidance to...

  • Architectural Designer

    2 months ago

    Mississauga, Canada Infosys Limited Full time

    Consulting Experience with ServiceNow TSM/TSOM module and its interaction with BSS/OSS systems, including ServiceNow modules CSM and FSM.Understanding of Agile methodologies.Experience in driving the technical product definition scope through the development lifecycle.Ability to lead a multi-disciplinary team to design, develop, test, release, and...

  • Transformation and Innovation Architect

    3 days ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    About the RoleInfosys Limited is seeking an experienced Transformation and Innovation Architect to join our team. In this role, you will be responsible for leading the transformation of business processes and driving innovation across different stages of the Software Development Life Cycle.Key ResponsibilitiesInterface with key stakeholders to understand...

  • ServiceNow Software Technical Lead Position

    3 weeks ago

    Mississauga, Ontario, Canada Export Development Canada Full time

    Job Title: ServiceNow Software Technical Lead PositionJob Summary:We are seeking a highly skilled ServiceNow software technical lead to join our team at Export Development Canada. As a technical lead, you will be responsible for leading the implementation and maintenance of ServiceNow software solutions.Key Responsibilities:- Lead the implementation and...

  • Client Principal

    5 months ago

    Mississauga, Canada Crossfuze Full time

    The Client Lead works with our most strategic accounts to help drive value out of their ServiceNow platform. Works closely with sales and solution consulting to drive account expansion and identifying new business. The CL will also oversee scope, schedule, and budget to meet the defined solution for clients using the Crossfuze practice methodology. They will...

  • Senior Software Developer

    4 weeks ago

    Mississauga, Ontario, Canada SOTI Inc Full time

    About the RoleWe are seeking a highly skilled Senior ServiceNow Developer to join our team at SOTI Inc. As a key member of our software development team, you will be responsible for designing, developing, and implementing ServiceNow applications and solutions to meet complex business requirements.Key ResponsibilitiesLead the design, development, and...

  • Associate Principal

    5 months ago

    Mississauga, Canada LTIMindtree Full time

    **Job Req Id**:1280618 - **About Us**: **Job Title**:Associate Principal - Architecture - **Work Location**:Mississauga, Ontario, Canada - Service NOW Technical Architect: ServiceNow HRSD Architect with 8+ year of experience in ServiceNow implementation and 6+ years of experience in HRSD. - Analyse current business processes and recommend solutions and...

  • Senior Software Developer

    4 weeks ago

    Mississauga, Canada SOTI Inc Full time

    Senior Software Developer (ServiceNow)Job Title: Senior Software Developer (ServiceNow)Position Type: PermanentLocation: Mississauga, CanadaWork model: HybridWho We AreAt SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how it...

  • Senior Software Developer

    4 weeks ago

    Mississauga, Canada SOTI Inc Full time

    h3>Senior Software Developer (ServiceNow)Job Title: Senior Software Developer (ServiceNow)Position Type: PermanentLocation: Mississauga, CanadaWork model: HybridWho We AreAt SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how...

  • Senior Software Developer

    1 month ago

    Mississauga, Canada SOTI Inc Full time

    Senior Software Developer (ServiceNow)Job Title: Senior Software Developer (ServiceNow)Position Type: PermanentLocation: Mississauga, CanadaWork model: HybridWho We AreAt SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how it...

  • Android Territory Sales Manager

    3 days ago

    Mississauga, Ontario, Canada Acosta Sales & Marketing Full time

    Job Description: We are currently looking for a Territory Sales Manager to join our innovative, growing company. The Territory Sales Manager (TSM) will be responsible for overall field sales and training, managing a geographical area consisting of retail stores and direct/indirect carrier stores assigned. The TSM will build and maintain trusting...

  • Associate Principal

    5 months ago

    Mississauga, Canada LTIMindtree Full time

    **Job Req Id**:1278128 - **About Us**: **Job Title**:Associate Principal - Architecture - **Work Location**:Mississauga, ON (Remote) - The skill required is Green Field Implementation Or Instance Data Replication Minimum 7-15 years working experience with ServiceNow platform as a Tech Lead in enterprise wide multitier ServiceNow - At least 3 years...