Customer Retention Specialist

3 weeks ago

Grand Falls, Canada goeasy Full time
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada’s largest lease-to-own business We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Customer Retention Specialist, you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

Financial
Monthly incentive plans
RRSP and Employee Share Purchase Plan matching
Health & Lifestyle
Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
Perks
Perkopolis employee discount program
Employee discounts on furniture, electronics, and appliances
easyloans – employees have access to loans at lower interest rates
Tuition Assistance Program
Recognition
Opportunities for monthly, quarterly, and annual awards
Leadership development programs – over 70% internal promotion rate

What you will do:

Buildsuperior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Demonstratecompassion and empathy for our customers by understanding their situations, needs, and offering solutions
Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
Support retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis

Who you are as the successful candidate:

Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
Compassionate and operates with integrity on every sale – will care deeply for our customers
Full class driver’s license with a driver’s abstract in good standing
Ability to lift 50+ pounds and move large home goods is considered an asset
Able to pass background checks (criminal, employment)
Some experience in a customer-facing environment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    Join Canada's fastest growing company We're recognized as one of North America's Most Engaged Workplaces, making us the perfect place for ambitious professionals to thrive. We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans. As a Customer...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    Join Canada's fastest growing company We're recognized as one of North America's Most Engaged Workplaces, making us the perfect place for ambitious professionals to thrive. We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.As a Customer...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Customer Retention Specialist

    2 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America's Most Engaged Workplaces, we want the best to join our team.easyhome is Canada's largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home...

  • Customer Retention Specialist

    2 weeks ago

    Grand Falls, Canada goeasy Full time

    If you are looking to join one of Canada's fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America's Most Engaged Workplaces, we want the best to join our team.easyhome is Canada's largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, NB, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making...

  • Customer Retention Specialist

    3 weeks ago

    Grand Falls, NB, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by...

  • Customer Retention Specialist

    2 weeks ago

    Grand Falls, NB, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team. easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by...

  • Client Service Representative

    3 weeks ago

    Grand Falls, NB, Canada goeasy Full time

    easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans. As a Customer Retention Specialist , you will maximize store revenues through management of customer accounts and payments past due,...

  • Agricultural Sales Specialist

    1 week ago

    Grand Falls, New Brunswick, Canada Green Diamond Equipment Full time

    Job Summary:We are seeking a skilled Agricultural Sales Representative to join our team at Green Diamond Equipment in Grand Falls, NB. As an agricultural sales specialist, you will be responsible for selling new and used agricultural equipment to customers in our defined sales area.About the Role:Represent the company in the sale of machinery to...

  • Agricultural Technology Specialist

    1 month ago

    Grand Falls, New Brunswick, Canada Green Diamond Equipment Full time

    About the Role:We are seeking a skilled and dedicated individual to join our team as an Agricultural Technology Advisor at our Grand Falls and Woodstock NB locations.Key Responsibilities:Work with the Agricultural Technology Manager to deliver John Deere agricultural technology services.Assist in leading the organization in the area of John Deere precision...

  • Wine Club Customer Experience Specialist

    1 week ago

    Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About Arterra Wines CanadaWe're a leading wine company in Canada, inspiring moments with our products. Our vision is to be at the center of people's lives, driving customer satisfaction and loyalty.As part of our team, you'll support customer service, administrative duties, and fulfillment operations for direct-to-consumer and wine club businesses.Job...

  • Customer Service Representative

    4 weeks ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada BMO Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Culinary Specialist

    4 weeks ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada FOUR SEASON CHINESE RESTAURANT INC. Full time

    Culinary Specialist Wanted at FOUR SEASON CHINESE RESTAURANT INC.We are seeking a highly skilled Culinary Specialist to join our team at FOUR SEASON CHINESE RESTAURANT INC. As a Culinary Specialist, you will be responsible for determining the size of food portions and costs, preparing and cooking complete meals or individual dishes and foods, inspecting...

  • Automotive Maintenance Specialist

    1 week ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada Canadian Tire Full time

    Company OverviewAt Canadian Tire, we are committed to providing exceptional service and products to our customers. As an Automotive Maintenance Specialist, you will be an integral part of our team, ensuring the highest level of customer satisfaction.

  • Automotive Systems Specialist

    1 week ago

    Grand Falls-Windsor, Newfoundland and Labrador, Canada Toner Chevrolet Buick GMC ltd. Full time

    Job Title: Automotive Systems SpecialistWe are seeking an experienced Automotive Service Technician to join our team at Toner Chevrolet Buick GMC ltd.About the JobAs an Automotive Systems Specialist, you will be responsible for diagnosing and repairing complex automotive systems. You will work closely with our customers to understand their needs and provide...

  • Burger King

    3 months ago

    Grand Falls, Canada FMI - Pizza Hut, KFC PFK, Taco Bell, Burger King and Panera Bread Full time

    Burger King, 100 Broadway Boulevard, Grand Falls, New Brunswick, Canada Req #3541Thursday, February 16, 2023Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.You've got the makings of a superstar. As an Assistant Restaurant Manager, you'll be an important member of the management team. You'll tackle a...